Loyalty Toyota Richmond

Guy Engel not only meet my expectations but exceeded them! The car I wanted was no longer available. But he searched to find me the Nissan Rogue I wanted that was a better deal with more bells & whistle them! The car I wanted was no longer available. But he searched to find me the Nissan Rogue I wanted that was a better deal with more bells & whistles! He was professional, friendly, courteous & customer focused! More

I enjoyed my visit at Loyalty Toyota. My service advisor was Mike Myers and he was very help and knowledgeable. He advised me of the recommendations that were made. was Mike Myers and he was very help and knowledgeable. He advised me of the recommendations that were made. More

I really enjoy the services that Loyalty Toyota provide which include their priorities for life. Mike Myers is a real help in getting me these free services. which include their priorities for life. Mike Myers is a real help in getting me these free services. More

I am an old customer here.When i showed in the bay they always treatment with respect good advise for my car and professional service always treatment with respect good advise for my car and professional service More

David Busby was pleasant, knowledgeable and efficient in dealing with my recall service.He kept me updated with the progress of my vehicle. I would be happy to work with him again. dealing with my recall service.He kept me updated with the progress of my vehicle. I would be happy to work with him again. More

Michael Stith. sways pleasant and professionally helpful. He explained all the work needed and suggestions. . He provided me with options and patiently waited for my answers. When my vehicle was available he He explained all the work needed and suggestions. . He provided me with options and patiently waited for my answers. When my vehicle was available he made sure I was pleased with the service. More

The whole dealership has been wonderful to me and made car buying better than usual. Brittany Tench has been one of the nicest and most helpful of people to work with. She was pleasant and helpful! car buying better than usual. Brittany Tench has been one of the nicest and most helpful of people to work with. She was pleasant and helpful! More

Michelle Watko was one of the best service people I've dealt with. She was very personable and did not pressure me in any way to do extra services. She brought things to my attention that I needed, but wa dealt with. She was very personable and did not pressure me in any way to do extra services. She brought things to my attention that I needed, but was perfectly fine with anything I declined. That is always important. I appreciated the honesty. More

Awesome customer service from Phil Woods. He ensured that my vehicle was attended to and found a service that was already completed that saved $200. that my vehicle was attended to and found a service that was already completed that saved $200. More

Very satisfied. Excellent customer skills. He lis a very polite person that cares about his customers and always welcome you with a smile and a Thank you when he finishes. I will recommend his to anybody polite person that cares about his customers and always welcome you with a smile and a Thank you when he finishes. I will recommend his to anybody More