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Loyalty Toyota Richmond
Chester, VA
1,418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 23, 2025
Quality product and quality service.
Brian Johnson made me feel relaxed and confident about bringing my vehicle in for service
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by Mrd54
Employees Worked With
Brian Johnson
November 20, 2025
Donavian Gray was exceptional.
He was knowledgeable, patient, professional and kind. Tina Lewis in finance was also excellent with the same qualities as “D”.
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by Garden gal
Employees Worked With
Donavian Gray, Tina Lewis and Juan McCloud
November 18, 2025
Jordan Johnson toke the time to explain all processes
that I would go through for the service bulletin issued for my truck. He was very friendly and helpful.
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by kyoung981
Employees Worked With
Jordan Johnson
