All Salespeople
Sales Department
Loyalty Toyota Richmond
Chester, VA
1,414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 07, 2025
Loyalty Toyota is an amazing dealership to shop for
vehicles, and have service performed on the vehicles you’ve purchased!
More
by Hallcolin225
Employees Worked With
Dee, Karen, Ben, Austin
November 05, 2025
A big shout out to Dustin Stroud, the service department
manager.
He went above and beyond and stepped up when nobody else would to take care of a situation that occurred with my truck when having a wheel
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by th4me
Employees Worked With
Dustin Stroud
November 01, 2025
I met with Jordan Johnson yesterday for my 2023 Rav4
annual inspection. Jordan did a great job of keeping me informed, letting me know potential services that may need to be done and getting me through
More
by Donna D
Employees Worked With
Jordan Johnson




