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Loyalty Toyota Richmond
Chester, VA
1,471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 03, 2026
Dana Reed was our Service Advisor and she fully explained
the work that was to be performed, which was fairly extensive as it was the first service for our recently purchased Grand Highlander. Dana explaine
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by David
Employees Worked With
Dana Reed
July 01, 2026
Dana Reed was very good at listening to me and keeping me
informed. She also did her best to get me out timely. Definitely would like her to be my advisor for each visit.
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by brogerb
Employees Worked With
Dana Reed
May 20, 2026
I had a wonderful experience with Robert Wilson.
He was funny, courteous, and straight to the point- which I liked. I'll definitely be back.
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by mvw626
Employees Worked With
Robert Wilson
