Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Loyalty Toyota Richmond
Chester, VA
1,464 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 04, 2026
Customer service was good, employees were courteous, and
friendly. Mr. Elwood was a good Sales representative.
More
by lindaj1165
Employees Worked With
Elwood Burrows
May 02, 2026
Jordan Johnson was my service advisor.
He was very professional and made it very clear on what was to be done to my truck. His estimate of the time to do all of the service was spot on.
More
by pmchuckva
Employees Worked With
Jordan Johnson
April 26, 2026
I had a great experience thanks to Keyone Louis.
He was so kind, attentive, great a communicating and giving me all the details. Due to him I want to continue to do business with him at Loyalty Toyo
More
by bfinisecy06
Employees Worked With
Keyone Louis
