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Lucas Chevrolet

Lumberton, NJ

4.7
1,063 Reviews
At Lucas Chevrolet, ensuring our guests have a quality experience is our first priority. We pledge to provide the finest personal service and to create an environment that inspires trust, respect and enjoyment in all our patrons. With great financing available and OVER 500 vehicles to choose from, including GM Certified Used vehicles, visit Lucas Chevrolet TODAY. A family owned and operated business for over ...
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Today: 9:00 AM - 5:00 PM Closed Now
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1622 Route 38 East

Lumberton, NJ

08048

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Showing 1,063 reviews

August 10, 2021

If our actual repair is on par with your amazing customer service we will be more than pleased! Everyone we dealt with was knowledgeable, professional & friendly. They are an asset to Lucas Chevrolet. More

by mpsjbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Randelle, Summer & not sure of the technician who checked our vehicle. 5 stars to all!
August 08, 2021

Excellent service! They took great care from start to end. No pressure and very friendly. I would recommend this dealership to anyone in the market! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
August 07, 2021

Very good customer service dept. However there is one problem after 4 times there for the same problem under warranty they cannot figure out how to solve the problem and the 3 year warranty 36000 is up. More

by Mdietch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept and service manager
August 07, 2021

Technician did not take care of my Corvette. Got grease on the door and center console. Did not use Mobil 1. Steep overcharge for that. More

by hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Aug 07, 2021 -

hank responded

No paper mat in the footwell either. Professionalism and fairness is important if you want to gain customer loyalty. Case in point: My first service ever at Lucas, I was smacked with an over $700 bill to repair a door handle.

August 06, 2021

The representative that processed my vehicle for maintenance was very courteous and professional. I do not recall her name but if you look up my order hopefully her name is attached. I had transmi More

by john.yesensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall her name
August 06, 2021

I do not go to a dealer for service unless it is something warranty/recall related or proprietary that cannot be handled at my TRUSTED mechanic of 25+ years loyalty and excellent service. More

by OZZIEJAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know who Chris Hurff is!, Chris Hurff
August 04, 2021

Service was great! Availability to view the window sticker on the web site was a big part of the decision. Over all it was a good experience. More

by LYNN1237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Freyer - Sales person -Joel was excellent
August 04, 2021

Neet clean helpful professional pleasant friendly check in was easy very informative check out was also very helpful entire staff was spot on will be coming back for sure More

by WOLFHEAD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
August 02, 2021

The dealership was friendly . The people were nice . It had nice vehicles in the lobby . The people were patient. I would buy another vehicle at this location. More

by JIMMY5069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
August 02, 2021

We had a wonderful experience here. John was absolutely fantastic. Andy I believe was the gentleman who did the financing and he was wonderful as well. They both worked extremely hard for us More

by DAWN20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hurff
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