Lucas Chevrolet

Fast and easy. My first time coming here for a vehicle. Rick helped me out and the whole team made the process very easy and we got the deal done fast. My only issue My first time coming here for a vehicle. Rick helped me out and the whole team made the process very easy and we got the deal done fast. My only issue is not finding out that the vehicle did not have anything other than a basic key with no keyless entry remotes available, just one regular key. Did not find that out until literally finished signing paperwork and ready to walk out. If this gets resolved I will be 100% satisfied with the process. More

Quick and easy to add plates and program key remote They called us to pick up plates and give us the key remote which they had to program. I only had to be there for about 1 hour. They called us to pick up plates and give us the key remote which they had to program. I only had to be there for about 1 hour. More

This dealership is amazing From the time I bought my Chevy Cruze to service they have been outstanding !!!! So professional and courteous I am a retired GM employee and would highly recommend Lucas Che Chevy Cruze to service they have been outstanding !!!! So professional and courteous I am a retired GM employee and would highly recommend Lucas Chevrolet to everyone More

Great service. John Endress was great answered all my questions and even add things I didn’t expect. Denise Orsini extremely pleasant and helpful as well. questions and even add things I didn’t expect. Denise Orsini extremely pleasant and helpful as well. More

I had the very best experience! Everyone was so helpful and quick! I couldn’t have asked for a better experience. Thank you so much, Jim! and quick! I couldn’t have asked for a better experience. Thank you so much, Jim! More

The service department was great. They fixed my car. The people working the counter are very nice and most helpful. I highly recommend this dealership The people working the counter are very nice and most helpful. I highly recommend this dealership More

Purchase of a used vehicle. Everything went well with the purchase, except the day after I purchased the car it would not start. The issue was a new battery was required. My conc Everything went well with the purchase, except the day after I purchased the car it would not start. The issue was a new battery was required. My concern is why wasn't this found during the 172 point vehicle check. More

BOB WOODWARD Very friendly people, easy to navigate and very clean newer building. Free coffee,Wifi and Soft Pretzels while i waited. Bob the service manager perso Very friendly people, easy to navigate and very clean newer building. Free coffee,Wifi and Soft Pretzels while i waited. Bob the service manager personally asked me how my service was. Would highly recommend using this dealership More

The tech was on time and professional. He did good job on my windshield. You can barely see the crack. I’m very pleased. Doesn’t look like like it will break open. Nice job!!! my windshield. You can barely see the crack. I’m very pleased. Doesn’t look like like it will break open. Nice job!!! More

Bravo Lucas for hiring Randelle Brito away from Burlington KIA. She is an excellent service writer and the Auto Service industry needs more women today. I have found her to be efficient, courteous Burlington KIA. She is an excellent service writer and the Auto Service industry needs more women today. I have found her to be efficient, courteous and professional. I had almost gave up bringing my vehicles to Lucas because I felt the personality and customer concerns had all but evaporated. Pricing for services needs to be a little more competitive still but hopefully this survey can steer them in the customers direction. Robert McDonald. More