Lucas Chrysler Jeep Dodge RAM Inc.

Excellent Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick Roscoe was Awesome ! Plain and simple. I will HIGHLY recommend him to family and friends. He made the whole experience very efficient, easy and quick More

Attentive Service The Service Center was quick and easy in taking care of my car needs with individual attention .The service center guy said if I need anything else wh The Service Center was quick and easy in taking care of my car needs with individual attention .The service center guy said if I need anything else while I was there to let him know , As soon as they finished he came out an got me . More

Horrible My engine light came on 4 times in 1 month. I purchased a 2014 used Dodge Durango Citadel with 77,000 miles for 26,000 cash from my wifes life insura My engine light came on 4 times in 1 month. I purchased a 2014 used Dodge Durango Citadel with 77,000 miles for 26,000 cash from my wifes life insurance policy. It's only been 3 months and the warranty was 30 days or 1,000 miles horrible. I had to spend $1,300.00 bucks in 1mobth for repairs. Engine light every time. More

Recall work Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appoin Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appointment up until the work was completed! More

Seamless as usual I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have been increasing a lot. I don't mind paying, well I have no choice, but I wish I would be informed of price changing, so I am not caught off guard. More

Great service Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service depa Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service department I have ever used. Easy in, easy out. Just in general a pleasant experience and that can be hard to find at many dealerships. More

Horrible Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brou Sold me a xxxx car for about 30k & won’t take the piece of xxxx back bc now to them it’s worth 8k. It’s been less than a year. All the times I’ve brought it in they said nothing was wrong until my warranty expired then all of a sudden these problems I brought it in for we’re something. More

Awesome My wife bought a truck there so when I needed a new one they were great with her and I wanted to buy my there My wife bought a truck there so when I needed a new one they were great with her and I wanted to buy my there More

Won't change my incorrect email address I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehic I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehicle from them — it wasn't me — and take mine out of their system. I am constently bombarded with emails about service that is due on the vehicle and advetisements for newer models from the company's corporate headquarters. I have contacted Michael Ginyard the sales rep, and people in the service department including the service director, Bob Bruce, and they've done nothing — as you can tell because I recieved this survey and have never been to their dealership. I feel bad that the real purchaser isn't getting the information they need. More

New Jeep gladiato the staff and support group were friendly and knowledgeable. The Jeep was detailed to perfection. This is my second Jeep purchased at Lucas and won’t the staff and support group were friendly and knowledgeable. The Jeep was detailed to perfection. This is my second Jeep purchased at Lucas and won’t be my last More