Lucas Chrysler Jeep Dodge RAM Inc.

The service center was top notch, looking forward to returning to have more service done.... returning to have more service done.... More

The service went well, they were very communicative. The only thing I disagree with is I know for a fact parts of my car were together when I brought the car in. They said it wasn’t and didn’t offer any The only thing I disagree with is I know for a fact parts of my car were together when I brought the car in. They said it wasn’t and didn’t offer any fix, besides me ordering the parts myself. Something that I saw the day before I took the car in to be looked at. More

Vehicle in for Recalls. Great service experience. Employees were friendly and helpful. Keep you informed along the way. Great service experience. Employees were friendly and helpful. Keep you informed along the way. More

Excellent service experience from start to finish ! Every employee at the dealership are top notch and the service department is best in the area ! Every employee at the dealership are top notch and the service department is best in the area ! More

I brought my 2020 Ram 1500 in for a speed sensitive rub / grind noise, I replace the front rotors and pads and had the rear pads replaced. They said it was the rear brakes . I was skeptical but let them do i grind noise, I replace the front rotors and pads and had the rear pads replaced. They said it was the rear brakes . I was skeptical but let them do it. For $750.00. Got my truck back and the noise was still there. They said the front axles had a little play, I said I would replace them. When I looked at the inner axle joint it was about ready to fall off. That is where the noise came from. The mechanics and service manager are incompetent. I would have willingly told them to replace the axles if they said it was the problem. I will NEVER return here nor will I ever recommend anyone there. The dealer is supposed to be the best . You couldn’t even find and fix a simple axle shaft. More

In and out for TPM Recall on my 2025 Grand Cherokee L. Another great experience. Another great experience. More

Service center customer service is always top notch and efficient . Always friendly and timely too efficient . Always friendly and timely too More

Handled concerns promptly and efficiently. Communication and follow up was very good. Everyone very pleasant and helpful. Communication and follow up was very good. Everyone very pleasant and helpful. More

Upon entering the service department, all three advisors looked up at me but did not acknowledge me or offer any assistance. I stood there waiting until the cashier eventually told me that someone would be looked up at me but did not acknowledge me or offer any assistance. I stood there waiting until the cashier eventually told me that someone would be with me shortly. There was no sense of urgency or acknowledgment from the service advisors. Had I been a different type of customer, I feel I would have been acknowledged and assisted immediately rather than left standing there waiting for someone to help me.I More

They always take care of my car I just don’t let any auto repair shop touch my charger I never have any problems if you want your car taken of and fixed right the first time Lucas is the only Dodge Dealershi repair shop touch my charger I never have any problems if you want your car taken of and fixed right the first time Lucas is the only Dodge Dealership I trust in Burlington county More