Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Always a pleasant experience. They keep you updated with price and expected completion time. Vehicle is returned in good condition. Convenient location close to home. price and expected completion time. Vehicle is returned in good condition. Convenient location close to home. More

Professional, Transparent, socially distanced waiting room front desk staff are very intuned and accommodating to the customer needs. The service is superb and fast , appointment reccomended. Overall goo room front desk staff are very intuned and accommodating to the customer needs. The service is superb and fast , appointment reccomended. Overall good dealership for your Jeep needs More

Excellent service! Very happy with the total experience. I own 2 Chrysler products and Lucas will be our “go to” dealer for all our needs! I own 2 Chrysler products and Lucas will be our “go to” dealer for all our needs! More

Lucas handle my issue extremely well. Could not have been any better. I have no complaints. Great service department. Special thanks to Megan and Bob any better. I have no complaints. Great service department. Special thanks to Megan and Bob More

I am always treated very well here by the entire staff. My mechanics and I have a very tight relationship. The Grand Cherokee is well engineered and a pleasure to own and drive. Just make sure you keep mak My mechanics and I have a very tight relationship. The Grand Cherokee is well engineered and a pleasure to own and drive. Just make sure you keep making them as well as or better than you do now. You have to like a car that the worse the weather gets the better the car performs. More

I brought my Grand Cherokee in because I smelled antifreeze. My husband saw a leak from the water pump. When they pressure tested the system they found that the radiator and water pump needed to b antifreeze. My husband saw a leak from the water pump. When they pressure tested the system they found that the radiator and water pump needed to be replaced. They replaced both. The day after I picked my car up a traction control light kept popping up. Turns out they forgot to connect a sensor, so back again I go for their error. About 2 weeks later I smelled antifreeze again, my husband again saw a leak from the water pump. Took it back again and they replaced the water pump again or so they said because initially they said the pressure test showed no leaks. Fast forward and the water pump is leaking yet again. Dealt with Megan the first time and she was helpful, dealt with Mike the second & third times, not so much. They replaced the water pump and radiator, but yet did not replace any antifreeze, wanted me to pay to have the system flushed since it looked like there was sludge in the antifreeze. No new antifreeze in my car, but sure did charge the warranty company for antifreeze. I chose this place based on reviews from this site and they have a lot of good reviews, but I would never take my car to this place again. I am back here looking for another dealer to go to who will actually fix my problem that will now be the 4th time!!!! More

They had very convenient scheduling. I was able to make appt and drop off vehicle according to my schedule. Quick reliable service was performed by service dept. appt and drop off vehicle according to my schedule. Quick reliable service was performed by service dept. More

The whole experience was a very pleasant one. Everyone went above and beyond to help us with the repair of our truck. Joe was just awesome and I Highly recommend him. Meagan was very helpful and conscient went above and beyond to help us with the repair of our truck. Joe was just awesome and I Highly recommend him. Meagan was very helpful and conscientious. More

My service agent was diligent and answered all my questions within a timely manner explaining my car issues. Quick service, reasonablly priced, knowledgable, helpful agent. questions within a timely manner explaining my car issues. Quick service, reasonablly priced, knowledgable, helpful agent. More

I had a great experience with the service department. They communicated well throughout the process. They found the necessary part quickly, and it thankfully fixed the issue. It was one of the best deale They communicated well throughout the process. They found the necessary part quickly, and it thankfully fixed the issue. It was one of the best dealer repair experiences I have had. Nice job! More