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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,229 Reviews

1,229 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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July 14, 2025

Kate provided excellent customer service. I usually feel a bit uneasy when getting work done at a dealership, but she was incredibly informative, maintained great communication throughout, an More

by DAN_LABRADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Jul 14, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2025

Great customer service very nice and welcoming, the service took longer than usual so they didn't charge for the oil change. Forgot to apply the military discount though, overall great experience. More

by dennydeguzman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Jul 12, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lucas Chrysler Jeep Dodge RAM Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

July 07, 2025

Great service! Completed quickly and efficiently. I will continue using this service department for my repair and service needs. More

by MRREGN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 07, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2025

Awesome job as always. The car was fixed ahead of schedule. Great work and timing More

by poughL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 29, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 25, 2025

Such a great experience with the purchase of my new Jeep! Andrew was amazing to work with and is a valuable asset to your team :) More

by jerseygirl102006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 25, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thanks for sharing about your experience with Lucas Chrysler Jeep Dodge RAM Inc.. We appreciate your business and hope to see you again soon!

June 18, 2025

Service was very polite, confirmed and helped me with my concerns and was accommodating.made sure my needs and concerns were met. More

by mscian0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 19, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2025

Service was very polite, confirmed and helped me with my concerns and was accommodating.made sure my needs and concerns were met. More

by mscian0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 19, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lucas Chrysler Jeep Dodge RAM Inc.!

June 13, 2025

Great service team. The staff is very courteous and knowledgeable and took care of my jeep. More

by muktirao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate, Jose
Jun 13, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2025

Cracked my windshield and won’t take responsibility. Service manager very rude and very condescending. More

by micmouse120498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
Jun 13, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 06, 2025

Fantastic team always perform above average. From the front desk to the technicians in the shop were great. More

by chiefkingusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate is great
Jun 06, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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