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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,217 Reviews

1,217 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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May 30, 2023

When going in for a transmission problem they told us it was normal to roll five to ten feet when putting the vehicle in park on a hill. It was a 2020 only three years old with 30,000 miles. More

by arule2012
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 27, 2023

They were timely, very helpful and what made the experience excellent, they did not try to sell me on all sorts of services or things that I did not come in for. For me, that was huge and appreciat More

by bailsjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matonti
May 21, 2023

Service writer took my car in right away for oil change and when I said I also need front wipers he made sure I got the lifetime ones from the coupon I received in the mail when I asked for a price on tire More

by kms050165@yahoo.com
Recommend Dealer
Yes
May 19, 2023

5 Friendly and knowledgeable staff that answered all of my questions. Friendly and knowledgeable staff that took the time to answer all of my questions. More

by bumpyroad09@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeff Sherri's
May 14, 2023

Quick service, and pleasant no issues with service providers and staff can be personable which is nice. More

by liveeverproud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
May 12, 2023

I was in and out very quickly Everyone was very friendly and courteous, made me feel comfortable More

by landccott
Recommend Dealer
Yes
Employees Worked With
Use
May 10, 2023

They forgot to put on the wipe, and the oil sticker had the wrong mileage More

by Drpalatnik
Recommend Dealer
No
Employees Worked With
Stinky
May 10, 2023 -

Drpalatnik responded

Provided no service recovery. Requested new wipers. When I put my wipers on the passenger side was missing. I also noticed they did replace the rear wiper, I was not charged. The oil sticker for the next oil change had the wrong mileage. These mishaps, creates no confidence in their work. Provided no service recovery just I am sorry. Maybe a 10% reduction on current bill or the next bill would have been welcome.

May 07, 2023

Outstanding service department. Mike the assistance service manager and Gerald the technician did an outstanding and very professional job on my vehicle. I would highly recommend More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike the assistant service manager and Gerald the technician
May 06, 2023

It was very nice I didn't have to sit too long. I paid more than I had planned on before I went More

by tsaldancer@hotmail.com
Recommend Dealer
Yes
May 03, 2023

Experience at the dealer was great. everyone was friendly and helpful. Never had a problem there. More

by jhcsr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Jim.
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