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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,216 Reviews

1,216 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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February 13, 2022

Very courteous and helpful.Matt helped me out and was very knowledgeable in figuring out my u connection issues More

by It money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
February 13, 2022

Service was completed well and in a timely manner, price was on the higher side of reasonable. The online service appt scheduling web interface needs serious improvement however. Better to just call and ask More

by Jeepers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
February 13, 2022

My car was in for a dashboard recall. The recall was sent to me right before Covid hit and as a result it has been a two year wait for the service. During that long wait, your service manager, Bob Bruc More

by Bouchdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bruce
February 13, 2022

Service was fast and friendly. Happy with the experience and would definitely use them again. More

by BadAgent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
February 12, 2022

I have always gotten exceptional service at Lucas Jeep. My 2015 Grand Cherokee still runs like a top and their service has a lot to do with that. Mike Matonti and his crew do a great job. More

by mlandes207988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Matonti, i don’t have my list with me
February 11, 2022

Got out a reasonable amount of time, I had to wait there. Nice front desk staff. However, I felt I was tricked in to buying extras along with the air filter being replaced, the HVAC cologne smelling $95. ext More

by Rattigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice blond lady
February 11, 2022

We’ve always had a good experience with the service department. Work is completed as expected and within reasonable time periods. The service advisors have been accommodating and attentive to our needs More

by dwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Matonti
February 10, 2022

Exceptional service. I was well informed throughout the entire process. They went above and beyond. More

by COLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Kate
February 10, 2022

Fast and friendly service. The service reps always have great communication and keep me updated on my repairs, costs, and time to completion. I bring my laptop, do some work in their well appointed waiting More

by DawnL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jeff
February 09, 2022

Everyone at service is always ready and willing to assist me with whatever my 2005 Jeep Rubicon needs. With their help and maintenance, my Jeep is just about to turn 200,000 miles! More

by aaktfire51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mantoni service Manager
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