Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Efficient clean and friendly customer service with knowledgeable people to assist and answer any questions that we had. knowledgeable people to assist and answer any questions that we had. More

Courtesy and professional! ! Wait time was a little long but it was to be expected since I was a walk-in. ! Wait time was a little long but it was to be expected since I was a walk-in. More

Overall was happy with the service, however when I arrived I was informed that walking top priority over those who made appointments. This goes against every other rams policy and was frustrating. arrived I was informed that walking top priority over those who made appointments. This goes against every other rams policy and was frustrating. More

Great understanding of my needs. Service Manager Bruce was phenomenal. The technicians who worked on my vehicle a GOD sent. Great experience. Service Manager Bruce was phenomenal. The technicians who worked on my vehicle a GOD sent. Great experience. More

Always an easy process and they take great care of my car. It's the only place I'll go. car. It's the only place I'll go. More

Mike M is simply awesome and I always have a wonderful experience. I have been taking my Jeeps to Lucas for over (20) years and would go nowhere else! experience. I have been taking my Jeeps to Lucas for over (20) years and would go nowhere else! More

I always get courteous treatment and superior quality workmanship from Mike and his team. They explain what the problems are and what the solutions are and they execute on time and on their number. workmanship from Mike and his team. They explain what the problems are and what the solutions are and they execute on time and on their number. More

Quick service and easy in and out. Courteous and efficient. Listened to my needs and concerns. Courteous and efficient. Listened to my needs and concerns. More

My last service was very good. The staff was very honest with me this time, unlike my previous service where I was told my tires were “dangerous”, that the “cords were showing”. Th The staff was very honest with me this time, unlike my previous service where I was told my tires were “dangerous”, that the “cords were showing”. That really did not inspire trust, it isn’t my first day. I know the condition of my tires, this time I was told I hat they were getting close, which I appreciate. I had bought a 3 service package, and still have one service left, if it weren’t for that I would have gone elsewhere. More

A VERY refreshing change from the expected. The service at Lucas was exceptional. Under-committed and over-delivered! I was far from home when my transmission pan leaked from a strike from an The service at Lucas was exceptional. Under-committed and over-delivered! I was far from home when my transmission pan leaked from a strike from an object in the road. I called Lucas and they were HONEST - they likely would not have time to look at my car until the following week. I really didn’t have many choices! So I dropped off my vehicle and rented a car. The NEXT day, Kate called me telling me the mechanic had a chance to look at the problem. Again, giving me an HONEST assessment of the problem - the transmission pan needed replacement, but there was no guarantee that the transmission wasn’t damaged (of course my expectation was for the worst). I instructed Kate to proceed with the repairs. The following day, the car was repaired - at a discount from the price quoted. Additionally, there were suggestions on other maintenance that I had been putting off. That too was completed - and discounted. Kate was the face of your dealership - and it was a great face! The mechanic too - whose face remains unseen - was a star. I was extremely pleased that the car was fixed properly and in such an expeditious manner! A big thank you to both! I only wish your dealership was closer to home for me! More