Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Lumberton, NJ
1,220 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Door hinges need to be replaced. I was told to find a dealer with a bodyshop. Why didn’t service offer to send it to the bodyshop they use. I felt totally disrespected. The car was in with 3 warranty iss dealer with a bodyshop. Why didn’t service offer to send it to the bodyshop they use. I felt totally disrespected. The car was in with 3 warranty issues. Am I going to be charged the $100 again. Radio was replaced after 5 day wait. Had to return to have the screen replaced. Did not have when the radio was replaced. More
They diagnosed my problem accurately. The parts to available to be replaced the following day which was a concern because I was leaving for a 800 mile trip the day after my truck was fixed. available to be replaced the following day which was a concern because I was leaving for a 800 mile trip the day after my truck was fixed. More
Phone calls were not returned , I had to make multiple calls to find out the status of my vehicle . The problems I brought my vehicle in for were not resolved . calls to find out the status of my vehicle . The problems I brought my vehicle in for were not resolved . More
Service was very good once I got an appointment. It’s difficult to get appointments in the current market. The service was performed in a timely fashion keeping me informed the entire time difficult to get appointments in the current market. The service was performed in a timely fashion keeping me informed the entire time More
Soooo, I bought a 2004 Grand Cherokee from a used car dealer. It only came with one key. Searched for options. Decided to go to Lucas Chry, Jeep, Dodge. The staff were very helpful and professional. I wa dealer. It only came with one key. Searched for options. Decided to go to Lucas Chry, Jeep, Dodge. The staff were very helpful and professional. I was told to come in the next day at 7:30 AM. Making and programming key would take about an hour. Came in the next day at 7:30, checked in, went to waiting room. 30 minutes later, everything was done. I'm very happy I have a second key now. Would recommend Lucas Chry, Jeep, Dodge to family and friends. More