Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

They diagnosed and fixed a vexing problem that nobody could figure out ( loose wheel bearing) could figure out ( loose wheel bearing) More

Not happy 8 am appointment oil change. Called at 130 to Not happy 8 am appointment oil change. Called at 130 to check status. Was told I would receive a call back when found out what was status. No call b Not happy 8 am appointment oil change. Called at 130 to check status. Was told I would receive a call back when found out what was status. No call back. Got to dealership after 2 pm had to wait another 15 minutes because truck was just pulled in shop and oil change and tire rotation just getting done. More

The Lucas team were awesome with my service and completed my service quickly to allow me to go about my day. my service quickly to allow me to go about my day. More

Kate was very helpful in arranging my initial appointment and the follow up appointment to have my service completed. and the follow up appointment to have my service completed. More

Door hinges need to be replaced. I was told to find a dealer with a bodyshop. Why didn’t service offer to send it to the bodyshop they use. I felt totally disrespected. The car was in with 3 warranty iss dealer with a bodyshop. Why didn’t service offer to send it to the bodyshop they use. I felt totally disrespected. The car was in with 3 warranty issues. Am I going to be charged the $100 again. Radio was replaced after 5 day wait. Had to return to have the screen replaced. Did not have when the radio was replaced. More

They diagnosed my problem accurately. The parts to available to be replaced the following day which was a concern because I was leaving for a 800 mile trip the day after my truck was fixed. available to be replaced the following day which was a concern because I was leaving for a 800 mile trip the day after my truck was fixed. More

Phone calls were not returned , I had to make multiple calls to find out the status of my vehicle . The problems I brought my vehicle in for were not resolved . calls to find out the status of my vehicle . The problems I brought my vehicle in for were not resolved . More

Service was very good once I got an appointment. It’s difficult to get appointments in the current market. The service was performed in a timely fashion keeping me informed the entire time difficult to get appointments in the current market. The service was performed in a timely fashion keeping me informed the entire time More

Awesome service!! Rosco was great... I would recommend Lucas to family and friends.. Thank you 😊 Lucas to family and friends.. Thank you 😊 More

The service team at Lucas are great with quick friendly and there to suport any questions I had. and there to suport any questions I had. More