Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Dropped off my vehicle, for service of a defective headlight. Damage was incurred inadvertently during the service to the vehicle. Mike, my Service Advisor, corrected all the issues and my Ram Truck headlight. Damage was incurred inadvertently during the service to the vehicle. Mike, my Service Advisor, corrected all the issues and my Ram Truck was returned to me better than new. A very nice Chrysler 300 was provided to me during this inconvenience with a full tank of gas which I appreciated very much. More

No issue other than lack of initial feedback. I had 8am appointment and had to call YOU at 4pm for update that required another day. appointment and had to call YOU at 4pm for update that required another day. More

Great service. Repaired my dodge ram truck quickly Great service. Repaired my dodge ram truck quickly and the service rep. Kept me informed . Great service. Repaired my dodge ram truck quickly and the service rep. Kept me informed . More

My assigned service advisor was very polite and helpful. The waiting area was comfortable but outdated. The waiting area was comfortable but outdated. More

I dropped my car off the night before and it was ready on time for when I needed it.Mike was very knowledgeable and friendly. Oh time for when I needed it.Mike was very knowledgeable and friendly. Oh More

Claimed the part of that broke was my fault and was trying to charge me over 1000 dollars for a part that cost 200. Will never go back trying to charge me over 1000 dollars for a part that cost 200. Will never go back More

They don't know what they're doing, and they will charge you labor for every hour they spend TRYING to fix your vehicle. Management blames the car problem on the customer. Do not use them to service your au you labor for every hour they spend TRYING to fix your vehicle. Management blames the car problem on the customer. Do not use them to service your automobile. More

They did my oil change in the time frame promised, one hour. They’re waiting area is very nice and they have desks that you can work out while you’re waiting for your vehicle. Everyone there was very nice hour. They’re waiting area is very nice and they have desks that you can work out while you’re waiting for your vehicle. Everyone there was very nice More

We had promo quality service. We dropped off the night before and it was ready before noon! before and it was ready before noon! More