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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,221 Reviews

1,221 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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October 02, 2021

Kate was great. She was very knowledgeable and walked out to my truck to make sure she completely understood my problems. More

by mnortega94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate
October 01, 2021

My service person was great but I would suggest improving the waiting room with nicer and not so old furniture. Maybe even a coat of paint would be an improvement! More

by rwojt12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk her name
October 01, 2021

We just moved to Hendersonville, NC but would highly recommend Lucus dealership to friends and family back in New Jersey. More

by dgjanssen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
October 01, 2021

I had an appointment at 7:30am on a Monday. Around lunchtime I called to find out the status of the repair. The person who answered asked if it could be under another name. He finally found it and s More

by lauramurray477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate Rufe
October 01, 2021

Very friendly service tech and explained everything to the tee and also give me a cost brake down More

by CHRISTOPHERKOSTUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate
October 01, 2021

Efficient, friendly, and willing to listen about how to assist with repairing your vehicle . Thank you More

by aaktfire32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott repaired my Jeep. Jeff scheduled the appointment.
October 01, 2021

Best experience I have ever had getting my vehicle serviced. Kate was exceptional! Asset to that company More

by REAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate, Bob
Oct 01, 2021 -

REAL responded

Kate and Bob are an awesome team! Thank you

October 01, 2021

Mike was great, the service was great. Love that my truck doesn’t wobble anymore More

by Gittinger1924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gittinger, mike matonti
October 01, 2021

Terrible experience. I took my Jeep in FOUR times to fix the same issue. Each time I was reassured that it was fixed and I was good to go. Mind you, I had to rent and borrow vehicles just to get around whil More

by Anisat323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, and the entire service department
October 01, 2021

I was told it was a key issue. It was not. $488 later it was not. They helped me get my vehicle warrantied which was much appreciated! But I did not need keys replaced and reprogrammed. I wished they could More

by Version6pt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Various
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