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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,225 Reviews

1,225 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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August 12, 2021

The service was great, everyone was very helpful and a pleasure to work with. I would recommend your service department to others to have work done to their vehicles More

by djsatch1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
August 12, 2021

Great customer relations experience. Employees are friendly and helpful. They took the time to explain everything and even show me the exact problem. Excellent service. More

by copper1836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Matt
August 12, 2021

Always helpful and supportive to the customer needs…..pleasant staff, convenient location for me. Satisfied customer for service and recall needs for my Compass! 🚙 thanks! More

by jrobertson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 11, 2021

I have been coming here for a while. The staff needs to communicate better. No one called to tell me my car was ready. No text was sent only an excuse. The person took my key to bring the car around and n More

by armybratisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie
August 11, 2021

Outstanding sales and service staff. I was easily able to make a service appointment. The work on my vehicle was done on time and the quality of the work was outstanding. More

by SCICCARIELLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
August 07, 2021

I asked for a print out of the diagnostic tests run and was never given anything. Despite asking multiple times. Also the cost was ridiculously overpriced More

by Resavykkait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate
August 05, 2021

Upfront diagnostic, helpful staff and thorough service. They went above and beyond to make sure car looked better than received. Even left a note apologizing for the seat possibly being left in wrong spot. More

by Gingy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff service manager, Ed service tech
August 05, 2021

Mike does a terrific job! Had my Jeep in several times this past year. He is always courteous. I greatly appreciate their expertise. They make it easy. I have been to other mechanics but for major issues More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 04, 2021

Very easy scheduling and service was performed in a fast and efficient manner. Never an issue with Lucas Jeep. I especially like its shuttle program. More

by nickangiulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
August 04, 2021

I wasn't happy with this visit because routine service lead to my car being held 2 days. Lucky for me, a loaner was provided. More

by Rae Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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