
Lugoff Ford
Lugoff, SC
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698 Reviews of Lugoff Ford
Great experience, very relaxed no high pressure sales. Made process very easy. Also followed up on some items that wee left off vehicle with no hesitation Made process very easy. Also followed up on some items that wee left off vehicle with no hesitation More
Lugoff Ford is a great place to do business. Richard Andrews the general manager and Akera the salesman made the purchasing experience seemless, painless and a enjoyable purchase. It was low-key no pres Andrews the general manager and Akera the salesman made the purchasing experience seemless, painless and a enjoyable purchase. It was low-key no pressure and they did everything in their power to make this process perfect for my wife with the purchase of her New Car! A big shout to Mark Mason Jr for having outstanding Associates in his employment. More
Got a new car We had a great experience no hassle and even got us a lower payment then expected very pleasant experience excited to work with them again in the futu We had a great experience no hassle and even got us a lower payment then expected very pleasant experience excited to work with them again in the future. More
Excellent customer service John Hill provided excellent customer service. His attention to detail and ability to answer questions were above average. Thanks to Heather Hagan for John Hill provided excellent customer service. His attention to detail and ability to answer questions were above average. Thanks to Heather Hagan for her quickness in completing the business side of the transaction. More
Purchase new truck This is the 2nd new vehicle I have purchased from lugoff Ford and have always been pleased. Everyone there is so friendly and eager to assist with any This is the 2nd new vehicle I have purchased from lugoff Ford and have always been pleased. Everyone there is so friendly and eager to assist with anything you need and very accommodating even after the sale. I highly recommend them whether you are looking for new or used vehicle. You never feel rushed and the staff is not pushy like a lot of other dealers. The only reason I gave only 4 stars on price is I felt that what I got for trade in could have been a little better. Maybe not. More
Great customer service, fast service. Very knowledgeable John was super nice and great to work with. Very knowledgeable. Heather was very helpful with the financial end. Super fast. Definitely rec John was super nice and great to work with. Very knowledgeable. Heather was very helpful with the financial end. Super fast. Definitely recommend this dealership. We have purchased several cars and trucks. Great deals and great customer service. More
Very satisfied with my experience I had a wonderful experience with this ford dealership. My car was in need of repair and their service team got me back on the road. The guy who was i I had a wonderful experience with this ford dealership. My car was in need of repair and their service team got me back on the road. The guy who was in contact with me, Markus, kept me in the loop every step of the way, and explained everything that needed to be done to my car. It was even fixed a day earlier than what was expected. More
Sales Manager is an Ace! I purchased a new truck and cannot think higher of a car salesman than I do of the Sale Manager at this location. We had a new salesman initially and I purchased a new truck and cannot think higher of a car salesman than I do of the Sale Manager at this location. We had a new salesman initially and this Sales Manager got immediately involved to massage the process along. I changed vehicles in the deal overnight to watch my expenses and he was very accommodating. I did not like the $2500 addendum on every vehicle that this dealership offers for the 1 year subscription of ding removal, lost key replacement, tinted side windows, and edge guards. These add ons has a large profit margin for the dealership is why they do it to every vehicle, but it does not add value for the consumer. Regardless, I took the deal so I owned the responsibility for it. I hope they see the error in their ways and eliminate it at some juncture. This is the 5th Truck that Ive purchased from this dealership. Since purchasing it Ive experienced minor problems in the manufacturing of the truck that was not the dealerships fault. Chris has taken an interest in our needs and has been more than welcoming to help address the smallest of details... after the deal has closed and probably has no obligation to do so. Its like an honor code with him and the team. I could have not been more impressed. I hope this dealership realizes how important he must be for them. Lastly, the business manager demonstrated great hospitality. Even the GM demonstrates a level of professionalism that pleasantly surprised us. More
Great service Everyone was very helpful and timely in delivery and responses. I would recommend the dealership for anyone who is looking for a new car in the area Everyone was very helpful and timely in delivery and responses. I would recommend the dealership for anyone who is looking for a new car in the area More
great experience Great dealership with friendly low pressure sales staff, worth the drive to Lugoff. The gave an exceptional offer on our trade in and we love the new Great dealership with friendly low pressure sales staff, worth the drive to Lugoff. The gave an exceptional offer on our trade in and we love the new suv. Shop Lugoff Ford More