
Lupient Buick GMC
Minneapolis, MN
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Shady, I see a truck on the internet I inquire about it. I get a call we talk and we go thru the whole thing credit and all. Everything was a go. I told them I would be In the next day after work. So now it I get a call we talk and we go thru the whole thing credit and all. Everything was a go. I told them I would be In the next day after work. So now it's the next day I get a call from Sara and she informs me that there 3 other people in line to buy the truck. I was caught off guard since I thought we had a deal and I was coming in to pick it up. We'll sara tells me "we do not have a deposit from you". I said I'm sorry you never asked and I was going to do that when I picked up the truck. Then she says we'll it would be non refundable. I felt like this was a hard sell tactic and I was caught off guard. Mind you I've been in cars for years and I would never pull something like this. Very shady and unprofessional. Sara tells me well we still have the other truck. So I felt like they were trying to get two sales in. She was going to call me back but almost two hrs later after the last person I guess didn't buy the truck. Shady I will not buy a thing from them. Poor customer service and super shady. Good luck More
Had a great experience working with Brandon G. I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what wa I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what was going on. He made the process of fixing my car very smooth and I am thankful I got to work with him. More
We worked with Domingo who was very nice. He was very professional and courteous, which is refreshing when buying a car. He had good communication throughout the couple days it took to final He was very professional and courteous, which is refreshing when buying a car. He had good communication throughout the couple days it took to finalize the deal. We also worked with Matt in finance, who is also a standup guy. Straight to the point and tells it how it is. He is very good at his job and explained everything thoroughly. My dad bought his first car (Olds station wagon) back in the mid 1980s when he moved to MN from this exact dealership…fast forward 40 years, and he is now buying his last car! Thanks for a great experience! More
Rusty Lindquist has been at the Lupient Golden Valley Dealership for over 27 Years. Rusty is an “EXPERT” in Electric Vehicles & Super Knowledgeable on the new Hummer EV’s as he actually owns one himsel Dealership for over 27 Years. Rusty is an “EXPERT” in Electric Vehicles & Super Knowledgeable on the new Hummer EV’s as he actually owns one himself. Rusty & I both share the experience of the previous H2’s with both of us previously owning 2005 models. The new HUMMER EV is an amazing Machine & there’s really nothing else like it on the Market. Make it a point to visit Rusty in Golden Valley on your next trip to a GMC Dealer. My Hats off!!!!! Carl Butzer - Business Owner More
No pressure. No nonsense. They're very accommodating, so there are many options. The BUYER would do well by knowing what they want. No nonsense. They're very accommodating, so there are many options. The BUYER would do well by knowing what they want. More
Tim Chvala in service was great to deal with. Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up my vehicle. More
I purchased a new vehicle because of your limit lifetime warranty, and comprehensive package. This takes the worry out of buying. Thank you for offering this when most companies have stopped. warranty, and comprehensive package. This takes the worry out of buying. Thank you for offering this when most companies have stopped. More