I would give Erik in the service department 5 stars and everyone else 0. Erik, if you're reading this you're too good for this place!
I bought a 2008 Ford Edge from here. It started breaking down not even a month after I purchased it. I hadn't even put 1,000 miles on it. The dash would go blank and the car would dramatically slow down and I wouldn't be able to accelerate back to speed. I brought it in the first time, they cleared some codes and gave it back to me. It happened again, they found a transmission issue said it would cost me about $720. I refused to pay for it and asked that they let me out of my contract. The transmission fix would not have fixed the dash issue. After not being able to get a hold of anyone other than Erik for three days, I finally emailed the GM, Tim, and he called me right away. Tim offered me $250 towards the transmission issue and said it was my fault for buying a 12 year old vehicle and he did not owe me anything. I told him that I know he did not owe me anything, but I thought he might feel some incentive to make it right as he is the one who sold me the 12 year-old death machine to a seven month pregnant woman. Then left me without a car for 3 days while they "diagnosed" it and charged me for the service even though Erik asked them not to. For real, Erik you got to get out of there!
My brother also bought a vehicle from them and it had motor issues. He had the warranty on it and they told him to drive it until it failed so the warranty would cover it, which is ridiculous, but he did it. Then they kept his car for over a month and refused to cover it.
This dealership does not care about the quality or safety of their vehicles or their customers.