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Lupient Buick GMC - Service Center

Minneapolis, MN

4.5
27 Reviews

27 Reviews of Lupient Buick GMC - Service Center

Sort by
August 31, 2022

Ryan Olson in the service department is the best customer service representative at Lupient Golden Valley. Ryan is very responsive to questions & is customer service oriented. I feel confident to bring More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Olson
Report | Print
June 25, 2022

Service with a smile Easy to deal with. Kept me informed of progress via text More

by Rmkalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Aug 03, 2022 -

Lupient Buick GMC responded

Thank you for the 5-Star review!

March 22, 2022

My daughters car was else where for a month plus, and it took Lupient 10 minutes to find the problem. Thank you More

by Kolbcreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell , Cody Carpenter
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March 15, 2022

Prompt, courteous staff. Clean and comfortable waiting area. Ryan did a great job covering the work the recommended service items. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
February 14, 2022

Very good very sufficient man In charge very good and very polite would definitely go back again More

by mackeylaurie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Olson
Report | Print
Feb 23, 2022 -

Lupient Buick GMC responded

Thank you for the review. Is there anything we could've done to earn five stars?

February 03, 2022

Excellent customer service and quality service work.Ryan Excellent customer service and quality service work. Ryan and his team make every visit fun. More

by RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dorsey
Report | Print
Feb 23, 2022 -

Lupient Buick GMC responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to Ryan!

February 02, 2022

Matt was very helpful. Great service all around. I will be back for sure. Thank you Lupient! More

by Art Vandelay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Haynie
Report | Print
Feb 23, 2022 -

Lupient Buick GMC responded

Thank you for the 5-Star review, Art! We'll pass your kind words along toe Matt!

December 06, 2021

Told by battery Plus need battery $165. 2 day wait, took to dealer asked to install. $506 when picked up. Charged $190 diagnostic when told them to put in battery. $278 for battery. Should have waited 2 day More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
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Jan 05, 2022 -

Lupient Buick GMC responded

Hi Dick, we only use OEM genuine parts and do charge a diagnostic fee if the problem is not known. Our technicians' time is valuable and in short supply these days. We are always upfront about any pricing and are glad we did get you taken care of the same day. If you have any questions, please contact us directly.

December 01, 2021

Friendly and knowledgeable. They also worked around my schedule. I had an appointment but showed up early. They took the car right away and I was able to get out of the dealer ahead of schedule More

by matthew_george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb was my sales professional
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Jan 05, 2022 -

Lupient Buick GMC responded

Thank you for the review, Matthew! We're so glad we could be efficient with your time and get you out ahead of schedule. Please let us know if we could've done anything more to earn five stars.

September 22, 2021

Great mike g went all out to get me my vehicle back on the road More

by bcutter@repriteburk.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike g
Report | Print
Sep 30, 2021 -

Lupient Buick GMC responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to Mike!

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