Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lupient Buick GMC - Service Center
Minneapolis, MN
27 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
27 Reviews of Lupient Buick GMC - Service Center
Sort by
September 10, 2021
Great sales wonderful service very personable all around easy to work with and communicate with pleasant personnel easy going very knowledgeable about the products they endorse easy to work with and communicate with pleasant personnel easy going very knowledgeable about the products they endorse More
by craigbielat
Employees Worked With
Chris Terhark 5 stars
October 12, 2018
Oil change Kerry Jacobson was a very nice gentleman and delivered highly customer service. He did an outstanding service. I recommend this dealer and I had been Kerry Jacobson was a very nice gentleman and delivered highly customer service. He did an outstanding service. I recommend this dealer and I had been servicing my vehicle here for sometime. More
by Gabeyre
Employees Worked With
Eric and Kerry
September 01, 2018
Jim lupient GMC stoke money from me Horrible poor costumer service, Drew was a xxxxxxx and they did not fix my Chevy Malibu , they didn’t know how to fix it , Drew stole more than 1000$ Horrible poor costumer service, Drew was a xxxxxxx and they did not fix my Chevy Malibu , they didn’t know how to fix it , Drew stole more than 1000$ from me. I will never visit any Jim lupient Dealer , they don’t know how fix what they are selling , sad I bought my Chevy from this xxxxing place . I don’t recommend to visit this place ... xxxx you Drew , More
by CRojas
Employees Worked With
Drew ( supervisor)
July 27, 2018
Experience I want no one to go through Rusty & Carl were great. Communication sucks . Bought a truck a month ago and it was in the shop for 14 days because of a checked engine light. When I Rusty & Carl were great. Communication sucks . Bought a truck a month ago and it was in the shop for 14 days because of a checked engine light. When I did have the truck I had it for 16 days and drove 600 miles and I had to fill up the truck 3 times because of bad fuel injectors (after i had to self diagnose it myself after the taking my truck my back the second time after they had it for 13 days and check engine light came on). Not only did my onstar connected services expire without me even getting a chance to use but my dealer warranty was bs since I didnt even have the truck for 30 days. Didnt even get paperwork of what they worked on with the truck. Wish I can get some sort of compensation because i havent been excited at all about getting this truck . Still thinking about returning it. Still pretty pissed even though it looks likes for once my truck is finally fixed and ive spent $200 filling up gas on my truck and filling up the two loaner cars theyve had to give me . That couldve went to me buying a bed cover . More
by Slyj92wiz
Employees Worked With
Mike Lessner
October 05, 2017
"your problem now" "gotcha" approach. Don't recommend. Very poor customer service after they sold me a used car. The man who sold me the car told me it was in "perfect condition passing green on a 50 poi Very poor customer service after they sold me a used car. The man who sold me the car told me it was in "perfect condition passing green on a 50 point inspection". I get it home and the wiper fluid sprays out through the floor. Yeah - not perfect. He said they'd fix it, but he quit. Left voicemails and emails with varying people with 0 response as I explained my issue - they don't care and wouldn't even call me back to tell me that. I go in and the guys at the shop won't honor it. They don't legally need to fix it...but morally, yes. Lost a customer...will take my service elsewhere. More
by NissanArmada
Employees Worked With
John Mac
