Lupient Chevrolet - Service Center
Bloomington, MN

24 Reviews of Lupient Chevrolet - Service Center
Service you can trust Todd takes the worries away in bringing my vehicle in for service and makes the experience fun. The staff is knowledgeable, respectful and they speak Todd takes the worries away in bringing my vehicle in for service and makes the experience fun. The staff is knowledgeable, respectful and they speak to me in terms I understand. More
Awful Expierence, Avoid at all costs The dealership worked on my car 90 days ago and then the same issue acted up again. I took the car back in and the dealership claimed it was a differe The dealership worked on my car 90 days ago and then the same issue acted up again. I took the car back in and the dealership claimed it was a different issue although the error codes were the same. I had to waste almost a full day of work to try and get this resolved. After a heated conversation with the service manager Jeremy Harding, they refused to fix the issue that they had already charged me $1300 to "look at". Simply pathetic and a very poor customer experience as well as a bunch of hack leadership and mechanics. Huge embarrassment for the Lupient group. More
Best Service Anywhere! The service beats anyone else out there and the Dealership was clean and inviting to sit and wait for the repairs to be done. Overall I give this deal The service beats anyone else out there and the Dealership was clean and inviting to sit and wait for the repairs to be done. Overall I give this dealership a A++ More
EXCELLENT SERVICE Outstanding service! They got me right in and serviced my car. Checked everything and didn't try to up-sell me on things I didn't need. They weren' Outstanding service! They got me right in and serviced my car. Checked everything and didn't try to up-sell me on things I didn't need. They weren't pushy. They were very kind and professional. Loved the service. Would definitely be back again. More
Okay expirence Paid a little more than quoted in service but was pretty fast. I would still recommend them but make sure you make clear on what services you want and Paid a little more than quoted in service but was pretty fast. I would still recommend them but make sure you make clear on what services you want and ask for pricing upfront. More
Customer Service We are traveling from the West coast and experienced a full failure of the drivers door to open. Brought my 2011 Chevy Silverado in for analysis and We are traveling from the West coast and experienced a full failure of the drivers door to open. Brought my 2011 Chevy Silverado in for analysis and repair. AC got everything rolling, kept me informed every step of the way. Explained the problem, possible solutions and ultimately the problem. AC and his team were very professional and did the best they could to control my costs. Because of the complexity of the repair it had to remain overnight. I was provided with a very nice rental car and at a very reasonable price, which was deducted from my final repair bill. Thanks George for making that a smooth and painless process. More
Great Customer Service! I was out driving with my 2 year old in the car and groceries and my car starting acting up and stalled. I called the dealership to say I was heading I was out driving with my 2 year old in the car and groceries and my car starting acting up and stalled. I called the dealership to say I was heading in and was hoping someone could look, but understood it was a Saturday and they were likely busy. They said I could bring it on in, but it might have to wait until Monday. Understandable! I pulled in and they ran the code, and one of the service techs Steve - offered to stay late and help us out! He stayed an hour past his shift to help me out! And Todd Wilson, is amazing! This is the second time I have come in and he has helped me. So kind and patient! Great customer service!!!! I can't thank you enough! Thank you for helping a frazzled Mom with a 2 year old and thawing groceries! More
Lied to me then trapped me with costs When I called the dealership with my VIN number they told me my key (which was stuck in the ignition) would be covered under warranty, free to me, a When I called the dealership with my VIN number they told me my key (which was stuck in the ignition) would be covered under warranty, free to me, and they could do it same day - it would take an hour. I show up at my appointment time and they tell me I have to leave my car for a full day and pay $500+ for the repair before they even look at the car-as soon as I arrive. They lied to me to get me here and left me with no option but to pay them for the repair because my key was stuck in my ignition and I park on the street at home... - plus pay for a cab home. Never use this dealership. I never will again. More
Very Helpful I am extremely pleased with my service. Chad and Todd are always very kind and bend over backwards to help. I will never go anywhere else. I am extremely pleased with my service. Chad and Todd are always very kind and bend over backwards to help. I will never go anywhere else. More
Warranty service repair I had to take my car a 2013 Chevy Maliu in two different time for warranty work. I did not buy my car here but the service I received was outstanding. I had to take my car a 2013 Chevy Maliu in two different time for warranty work. I did not buy my car here but the service I received was outstanding. My service consultant was Todd Wilson. He provided me with tremendous knowledge as to what was wrong with my car and very pleasant to work with. Called me right away when my car was done. Set me up with a nice loaner car the second time. The technician/s that worked on my car knew exactly what was wrong with the car, I am very pleased with the all around service I received. Another time I stopped in to get another key made for my car and that gentleman cut the key right away. I didn't have to wait but maybe 10 minutes. Thank you so much for everything. Darla Hudson More