Lupient Chevrolet - Service Center

Best Service Anywhere! The service beats anyone else out there and the Dealership was clean and inviting to sit and wait for the repairs to be done. Overall I give this deal The service beats anyone else out there and the Dealership was clean and inviting to sit and wait for the repairs to be done. Overall I give this dealership a A++ More

EXCELLENT SERVICE Outstanding service! They got me right in and serviced my car. Checked everything and didn't try to up-sell me on things I didn't need. They weren' Outstanding service! They got me right in and serviced my car. Checked everything and didn't try to up-sell me on things I didn't need. They weren't pushy. They were very kind and professional. Loved the service. Would definitely be back again. More

Customer Service We are traveling from the West coast and experienced a full failure of the drivers door to open. Brought my 2011 Chevy Silverado in for analysis and We are traveling from the West coast and experienced a full failure of the drivers door to open. Brought my 2011 Chevy Silverado in for analysis and repair. AC got everything rolling, kept me informed every step of the way. Explained the problem, possible solutions and ultimately the problem. AC and his team were very professional and did the best they could to control my costs. Because of the complexity of the repair it had to remain overnight. I was provided with a very nice rental car and at a very reasonable price, which was deducted from my final repair bill. Thanks George for making that a smooth and painless process. More

Okay expirence Paid a little more than quoted in service but was pretty fast. I would still recommend them but make sure you make clear on what services you want and Paid a little more than quoted in service but was pretty fast. I would still recommend them but make sure you make clear on what services you want and ask for pricing upfront. More

Great Customer Service! I was out driving with my 2 year old in the car and groceries and my car starting acting up and stalled. I called the dealership to say I was heading I was out driving with my 2 year old in the car and groceries and my car starting acting up and stalled. I called the dealership to say I was heading in and was hoping someone could look, but understood it was a Saturday and they were likely busy. They said I could bring it on in, but it might have to wait until Monday. Understandable! I pulled in and they ran the code, and one of the service techs Steve - offered to stay late and help us out! He stayed an hour past his shift to help me out! And Todd Wilson, is amazing! This is the second time I have come in and he has helped me. So kind and patient! Great customer service!!!! I can't thank you enough! Thank you for helping a frazzled Mom with a 2 year old and thawing groceries! More

Lied to me then trapped me with costs When I called the dealership with my VIN number they told me my key (which was stuck in the ignition) would be covered under warranty, free to me, a When I called the dealership with my VIN number they told me my key (which was stuck in the ignition) would be covered under warranty, free to me, and they could do it same day - it would take an hour. I show up at my appointment time and they tell me I have to leave my car for a full day and pay $500+ for the repair before they even look at the car-as soon as I arrive. They lied to me to get me here and left me with no option but to pay them for the repair because my key was stuck in my ignition and I park on the street at home... - plus pay for a cab home. Never use this dealership. I never will again. More

My son's truck heater and windshield defroster stopped working during an extremely cold weather period in Minnesota. We dropped the car off hoping that Lupient could fit it in their work schedule. stopped working during an extremely cold weather period in Minnesota. We dropped the car off hoping that Lupient could fit it in their work schedule. Marlin Stine called my at 9:00 AM and told me they were working on the truck and gave me some options to troubleshoot the problem. He was extremely knowledgeable about the service required and very patient with me as I checked with my husband to approve the $743 cost. I'm sure he called me at least five times with updates on the work just to make sure the truck was finished in time for my son to go to work that afternoon. This was our first time visiting Lupient in Bloomington, MN. We were pleased with the service and their ability to help with a critical safety issue. We will definitely return to this dealer and highly recommend them to others. Sharon Banks 612-626-8043 More