Lupient Kia of Milwaukee

Worst car buying experience I have ever had. The finance person Craig was the most unprofessional ignorant individual I have ever dealt with in my life. I can't understand why anyone would want to employee person Craig was the most unprofessional ignorant individual I have ever dealt with in my life. I can't understand why anyone would want to employee this man in any type of customer service roll. Baaed on my experience I would atay as far away from this dealer as possible. When things got rough the managw4 Dan got in his car and left. He did come back but I still did not get the price I was quoted in a email More

Very good description of features of the automobile. Had the car ready for a test drive and pickup after purchase. Was able to negotiate an agreeable price. the car ready for a test drive and pickup after purchase. Was able to negotiate an agreeable price. More

Loved the experience While searching for new cars I visited Lupient to find out about the new Kia Forte. I couldn’t have had a better experience. Marvin is as professional While searching for new cars I visited Lupient to find out about the new Kia Forte. I couldn’t have had a better experience. Marvin is as professional as they come. Both he and Gary were pleasures to deal with. I would definitely recommend Lupient to a friend looking for a car. More

Appointment for service I made an appointment for Saturday July 6th 2019 at 12:30 PM to have my Kia Sorento looked at. In fact, before I left home to go to the dealership, I I made an appointment for Saturday July 6th 2019 at 12:30 PM to have my Kia Sorento looked at. In fact, before I left home to go to the dealership, I called and asked questions about warranty. The lady told me that she does not have the information and that it would be provided to me buy the service representative. Once I got to the dealership, a service representative asked me what I needed and I told him that I had an appointment at 12:30 PM. He right away replied "we close in 30 minutes and there is nothing we can do within 30 minutes. You would need to reschedule". I drove 30 minutes to hear the gentleman tell me to reschedule. It really took a while to sink in. Why would a dealership accept an appointment 30 minutes before closing time. Why did not the lady, whom I asked for warranty, tell me that they close 30 minutes after my appointment time. So very unprofessional!!! I ended up driving another 30 minutes to go back home disappointed and frustrated. More

Great experience I can honestly say this was the very best car buying experience I have ever had. Starting with Amanda who stayed in contact with me from the beginning I can honestly say this was the very best car buying experience I have ever had. Starting with Amanda who stayed in contact with me from the beginning. Our outstanding Sales Consultant Marvin (from Jamaica) very patient, knowledgeable and proactive with multiple car options available to show us. Marvin was very laid back which made the experience painless. Dogan did an exceptional job speedy up the paperwork end to get us in and out with ease. Thank you all! We look forward to sharing our experience. More

Well served by everyone Dogan went an extra mile to get us a great financing rate. Jerome was very helpful as our salesman. All the staff worked with us in a straight forwar Dogan went an extra mile to get us a great financing rate. Jerome was very helpful as our salesman. All the staff worked with us in a straight forward professional and personable way. My wife wrote a review spelling Dogan’s name wrong. He is Dogan not Doran. We’ll try to fix that. More

Best Car Buying Experience Ever! Easy negotiations. No pressure sales. Jerome did a wonderful sales job. Walked out the same day with the car that I wanted. Highly recommend to othe Easy negotiations. No pressure sales. Jerome did a wonderful sales job. Walked out the same day with the car that I wanted. Highly recommend to others. More

Shadiest people I've EVER dealt with!!! Do Not let them out of your sight to so called count your down payment!! They went & hid to count my down payment & all of a sudden it comes up $100 s Do Not let them out of your sight to so called count your down payment!! They went & hid to count my down payment & all of a sudden it comes up $100 short after i counted it twice at home! I was suppose to get the vehicle for $11,200 but when i get the final paperwork its over $16,000!!!! Shadiest people ever! More

Worse car lot ever This place is the worse car lot ever they sell you anything cant explain things poor customer service just want to sell a car follow up is really xxxx This place is the worse car lot ever they sell you anything cant explain things poor customer service just want to sell a car follow up is really xxxxty the car had problems and still sold it and didn't disclose the problem More

No pressure sales We bought a 2015 QX- 60 with low miles, and excellent features, and were very happy with the purchase. We took some time to compare other dealers bef We bought a 2015 QX- 60 with low miles, and excellent features, and were very happy with the purchase. We took some time to compare other dealers before buying, and it was a great no pressure sales. The customer service we received from James Miller (Sales Consultant) was a great experience! Finance Manager(Dan Gulley) was great to work with as well. More