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Lute Riley Honda

Richardson, TX

4.8
2,688 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,688 reviews

September 26, 2020

The service advisor TD updated me about the routine service for my vehicle. TD also informed me of the different discounts that my services qualified. I always receive knowledgeable service advisors fr More

by ronitexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TF
Sep 30, 2020 -

Lute Riley Honda responded

Ronitexas, we are so pleased you enjoyed your visit to Lute Riley Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

September 26, 2020

Lute Riley Honda again did an excellent job fixing our CRV that has 159,000 miles. They fixed a leak on a power steering hose. They also found a leak on another part that was under warranty. Thanks More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 30, 2020 -

Lute Riley Honda responded

Russ, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 25, 2020

I love going to Lute Riley Honda to get my car maintenanced. As always, service is quick and friendly. Philip Watson always takes care of me! More

by Loadie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Watson
Sep 30, 2020 -

Lute Riley Honda responded

Loadie12, we are very happy we could provide you with a positive experience! Loadie12, thanks for taking the time to leave a review.

September 22, 2020

Awesome professionals. Was glad to know you all. Love to work with you on the deal. Ahmad Zouhby was my sales representative. Susan Schachter works on my financing. Both are great. More

by mishabraver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Schachter, John Butler, Morgan Ernst, Ahmad Zouhby
Sep 23, 2020 -

Lute Riley Honda responded

Mishabraver, thank you so much for the positive review! Until the next time we meet, take care!

September 20, 2020

Bobby, who’s in charge of the Glass department was amazing. I have a brand new car not even a month old and the windshield was broken. He made me feel really safe and the respect that the windshield w More

by goofybeani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Sep 23, 2020 -

Lute Riley Honda responded

Goofybeani, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

September 20, 2020

Lute Riley Honda went above and beyond to fix our car. The ac compressor was going bad and the warranty on it expired a few months back. After discussions with them, they replaced it basically at their co More

by steve.mcguill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter in service, Alan Cooper, Marc Dupuy
Sep 23, 2020 -

Lute Riley Honda responded

Steve.mcguill, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 20, 2020

Melissa my Service Representative at Lute Riley continues to Wow!, me. She is knowledgeable, curtiouse, accommodating and a complete professional. I will take my business to her as long as I own my Honda. More

by manavarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 23, 2020 -

Lute Riley Honda responded

Manavarr, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

September 19, 2020

The service visit involved two recalls. Lute Riley was efficient and completed their task in a timely. Very satisfied. I would highly recommend the Lute Riley service department. More

by ramjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu
Sep 23, 2020 -

Lute Riley Honda responded

Ramjet, we are so pleased you enjoyed your visit to Lute Riley Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2020

It was an amazing service, I got helped by my advisor Melissa Johnson, who came toward me and asked about what I want. They serviced my car so fast as I was thinking about my recall would take a 5 to 6 h More

by Ibraheem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 23, 2020 -

Lute Riley Honda responded

Ibraheem, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2020

Service was prompt and polite. Shuttle to home and then free rental when car would require an overnight stay were timely and friendly. Car was ready next day and fine. More

by cgdavy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 23, 2020 -

Lute Riley Honda responded

Hi Cgdavy77, thank you so much for your positive comments about Lute Riley Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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