Lute Riley Honda

was problem with service but "Jason" Fixed later I took my car to the Lute Riley Honda yesterday because there was a recall on my vehicle for the Battery sensor replacement. There was no issue on my I took my car to the Lute Riley Honda yesterday because there was a recall on my vehicle for the Battery sensor replacement. There was no issue on my car but since there was a recall and it was safety concern I went there just to fix this. After 4hrs., I got a call from them and they told me my battery needs to be replaced but I told them not to replace but just to fix whatever the recall was it since I didn’t have any issue. When I went to them to pick up the car the engine was already started and I just drive but when I get off from there and stop at my home I realized they killed by battery because I am not able to start my car again. When I talked to them about this issue, they just don’t want to admit that the car was not like that before. And they only said that they found the battery was dead. I have driven this car every day from home-office-home without any issue. After all this happened, I got a call from Jason, from Service department yesterday. He talked really nice to me and ready to fix the problem by replacing the battery regardless of whatever happen and he also mentioned that that wouldn't be happened if he would knew that yesterday. Finally, there is always somebody nice and helpful and you will find that lately. More

Melissa Johnson is THE.BEST. : - ) Bought my CRV at Lute Riley several years ago and I won't take it anywhere else for what little service it needs. Service Advisor Melissa has earned m Bought my CRV at Lute Riley several years ago and I won't take it anywhere else for what little service it needs. Service Advisor Melissa has earned my respect and it's always a pleasure to see her. She goes above and beyond every time I'm there, More

Terrible Experience Terrible experience with this dealership. The one thing I regret in my life is buying a car from them. I bought a certified car from them a little ove Terrible experience with this dealership. The one thing I regret in my life is buying a car from them. I bought a certified car from them a little over a month ago, and it has been with them, since I bought it, more than It has been with me. It started with an issue with the brakes making noises. It took me 8 visits before they finally fixed the brakes. After running a full inspection on the car, I found out that they did not do a brake fluid exchange or a transmission service even though the car was supposed to be due for these before I purchased it. In addition, they gave me the cheapest brand of tires which makes the ride terrible after driving for long time. I absolutely DO NOT recommend this dealership. More

Excellent Buying Experience We were tired of looking for a car for my son last couple of days and then just before going home we decided to check out Lute Riley Honda in Richards We were tired of looking for a car for my son last couple of days and then just before going home we decided to check out Lute Riley Honda in Richardson.We had bought a new Honda Oddesey from them more than 10 years ago and had a good experience then. Raed Ashkar greeted us at enterance and professionally advised us the best bet for us. We traded in my old BMW 7 series and bought a Honda Accord all within couple of hours . Excellent service !!! More

Always enjoyable Every time I go to Honda in Richardson I am very pleased with the service. They are always very helpful and friendly. They make you feel like you ar Every time I go to Honda in Richardson I am very pleased with the service. They are always very helpful and friendly. They make you feel like you are a very important customer. They always take great care of my vehicle. More

Bought a certified Honda SI Raed Ashkar was great and made it a very hassle free experience. I would definitely recommend both him and the dealership to anyone who was looking fo Raed Ashkar was great and made it a very hassle free experience. I would definitely recommend both him and the dealership to anyone who was looking for a Honda or any car for that matter. Two thumbs up! More

Fantastic dealership! Thank you to Tony, Richard, George, and Jae for the most wonderful experience buying a car ever! So kind and walked me through the entire process. I w Thank you to Tony, Richard, George, and Jae for the most wonderful experience buying a car ever! So kind and walked me through the entire process. I will definitely recommend Lute Riley Honda to all my friends and family. If I could give more than 5 stars, I would! Thank you thank you thank you! More

I love Hondas and had a recent great experience @ Lute Riley I took my 2012 Honda in on 4/14/17 and couldn't have had a nicer experience at the Service Dept. My Service Adviser was Mark Dailey and he was great a I took my 2012 Honda in on 4/14/17 and couldn't have had a nicer experience at the Service Dept. My Service Adviser was Mark Dailey and he was great and really took the time to make sure he knew what my car needed for service and he was great after the service was done. I was very pleased with the experience and will continue to bring my car to Lute Riley Honda for service and when purchasing my next Honda. Thank you! More

Purchase of our CR-V. Our sales person, Youness Jirani, was wonderful in helping my husband and me with the purchase of our 2017 CR-V. The entire Sales Team was very eff Our sales person, Youness Jirani, was wonderful in helping my husband and me with the purchase of our 2017 CR-V. The entire Sales Team was very efficient and helpful during the entire purchase experience. I would highly recommend Lute Riley Honda and especially Youness. More

The best sales team hands down! I loved my salesperson Thanh Do. He worked really hard to make me feel comfortable with my situation. He offered options and got me into my much love I loved my salesperson Thanh Do. He worked really hard to make me feel comfortable with my situation. He offered options and got me into my much loved 2017 Civic EX. I am very happy with the payments and the salesperson and financing department. I also bought a Pilot back in 2005/2006 from the same dealership and remember how they treated me. That is why I came back. I RECOMMEND!!!! !I will be using them for service and other parts as needed in spite of me living way out in Forney. Brenden More