Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Above and beyoind I had brought my jeep in for service and when leaving asked about the cost of a replacement key fob as I needed a replacement t but due to cost had po I had brought my jeep in for service and when leaving asked about the cost of a replacement key fob as I needed a replacement t but due to cost had postponed it. Dave started to look it up but went the extra mile and research that My warranty had covered a replacement. He could of easily just quotes me to cost and went along his way but he went the extra mile for me! That's putting the customers best interest first! More

This time Nicole and Brian Hartman were professional. I went for car oil change, Nicole did the all paper work with respect and professionally. She gave me all information about the time and other things I went for car oil change, Nicole did the all paper work with respect and professionally. She gave me all information about the time and other things. Brian Hartman recognized me and said hello, hi , he was busy though. I love their customer service with a smile. Whatever they did was extra ordinary. More

Service As usual, Brandon took excellent care of me with my service needs. I had a check engine light re-occur after having it fixed a few weeks ago. Brandon As usual, Brandon took excellent care of me with my service needs. I had a check engine light re-occur after having it fixed a few weeks ago. Brandon put my vehicle back with the same technician who diagnosed and solved the problem. More

Oil change The service tech at check in was fantastic! I had called the day before to make an appointment through the call center. The person I spoke with didn't The service tech at check in was fantastic! I had called the day before to make an appointment through the call center. The person I spoke with didn't complete the appointment so when I arrived at my appointed time, there was no reservation. The lady who was checking me in, went out of her way to get me in and taken care of. More

2008 Grand Cherokee repairs Brian in service did a great job. He described all of the details on the issues with our Grand Cherokee. The Max care warranty covered all of the rep Brian in service did a great job. He described all of the details on the issues with our Grand Cherokee. The Max care warranty covered all of the repairs, less the deductible. I would not hesitate bringing my trucks to him. More

Oil change. Took less than an hour and they washed it too. Also, the oil change was free as I got 4 free changes when I leased it. Took less than an hour and they washed it too. Also, the oil change was free as I got 4 free changes when I leased it. More

Great customer service. Brian Hartman is great. In and out on time and service came out lower than quoted price. Keeping my twelve year old Jeep going strong. Love the popcorn too. In and out on time and service came out lower than quoted price. Keeping my twelve year old Jeep going strong. Love the popcorn too. More

engine light Check engine light came on so made appointment. By the time of the appointment the light went out and everything was working great .Got to to the appo Check engine light came on so made appointment. By the time of the appointment the light went out and everything was working great .Got to to the appointment and they said it would be better to cancel because they wouldn't be able to find anything with the light out. They save me money on a service call I didn't need. Thanks. More

Great Sevice Got me in and out for oil change very quickly, did a no charge inspection, all for cheaper than Jiffy Lube - with factory oil and filter. Got me in and out for oil change very quickly, did a no charge inspection, all for cheaper than Jiffy Lube - with factory oil and filter. More

Very responsive and accommodating The service department was very accommodating and responsive to us. They took the time to make sure we were cared for and that we were satisfied with The service department was very accommodating and responsive to us. They took the time to make sure we were cared for and that we were satisfied with the repairs to our vehicle. They kept us informed on the progress of our repair and were very open about what needed to be repaired and what didn’t. In an effort to save costs. More