Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Jeep EGR Recall My appointment was for an EGR valve recall under warranty. The staff decided to shift me over to the express lane to get the reprogramming done faster My appointment was for an EGR valve recall under warranty. The staff decided to shift me over to the express lane to get the reprogramming done faster. I was in and out in just over an hour, while I read the paper in the nice ccustomer waiting area More

Routine, Not So Much Went in for a routine oil change and found issues with the entertainment system. Steve Mackey did a great job to ensure everything was good to go. Went in for a routine oil change and found issues with the entertainment system. Steve Mackey did a great job to ensure everything was good to go. More

AWESOME SERVICE!!! Dave and all the service crew were so friendly and wonderful! Dave stayed in constant communication with me on the status of my Jeep. I really appreci Dave and all the service crew were so friendly and wonderful! Dave stayed in constant communication with me on the status of my Jeep. I really appreciated his efforts in making sure my experience was great! More

Excellent service, again! Steve Mackey and his crew investigated and resolved an unexpected leak from the transmission. It took two visits, and Steve provided a clear explanati Steve Mackey and his crew investigated and resolved an unexpected leak from the transmission. It took two visits, and Steve provided a clear explanation as to why it would take two visits. It needed some miles on the vehicle to generate the leak again. On the second visit, the leak was identified and resolved, as expected. More

Brandon is great Brandon did a great job even when I got a bit bitchy as we didnt know what was going on with my car after you fixed a re-call. He made sure I was a Brandon did a great job even when I got a bit bitchy as we didnt know what was going on with my car after you fixed a re-call. He made sure I was able to pick up my kids - 1# priority and then he went to work on what the heck is going on with my car. More

The outstanding service and repair!! Finally, this service center repaired the driveshaft noise that I was chasing for a year. Thanks for your very quick service and honesty. Great job! Finally, this service center repaired the driveshaft noise that I was chasing for a year. Thanks for your very quick service and honesty. Great job! More

Service Department exemplifies "customer service" Steve provided comprehensive explanations of work done. That helped a lot due to unexpected high cost of a unplanned repair. The $146 Check Engine lig Steve provided comprehensive explanations of work done. That helped a lot due to unexpected high cost of a unplanned repair. The $146 Check Engine light charge turned a $26 gas cap into an almost $200 expense. Highly inappropriate. More

Great customer service I was able to book an appointment the same day as I called. Greeted with a friendly smile and given a detailed report on my car from Brandon I was able to book an appointment the same day as I called. Greeted with a friendly smile and given a detailed report on my car from Brandon More

Great They did a great job very friendly and courteous and informative at drop off. Job was done on time and was ready for pickup when I got there. They did a great job very friendly and courteous and informative at drop off. Job was done on time and was ready for pickup when I got there. More

Recall Repair I was in for a recall on my car. The people were both friendly and helpful and made sure I didn't have to wait for someone to help me. I was in for a recall on my car. The people were both friendly and helpful and made sure I didn't have to wait for someone to help me. More