
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Nice job. Very courteous and kind. Work was well done and on time. Prompt communication with regards to any problems that were encountered. Well pleased. on time. Prompt communication with regards to any problems that were encountered. Well pleased. More
The staff members at this dealership are, in my experience, very professional and very polite. It seems like there is a lot of staff turnover at the Brooklyn Park facility. This is surprising to experience, very professional and very polite. It seems like there is a lot of staff turnover at the Brooklyn Park facility. This is surprising to me because the staff seems to be very conscious of wanting to do a good job and to be favorably rated. More
The salesman did not mention my battery. The billing said it was in poor condition and needed to be replaced. I haven't had any problems with it. said it was in poor condition and needed to be replaced. I haven't had any problems with it. More
I bring my car to check the battery , Very good customer service . good service in waiting Area clean , nice I am Satisfy for everything that day . service . good service in waiting Area clean , nice I am Satisfy for everything that day . More
Came in to get a remote starter installed. Got vehicle back faster then promised. Would’ve liked to have someone show me how to use it though. back faster then promised. Would’ve liked to have someone show me how to use it though. More
Salesman very good. Reached out after what I wanted in used car was sold. Went the extra mile. Help me make a good choice. Gave me options I didn't know were available. used car was sold. Went the extra mile. Help me make a good choice. Gave me options I didn't know were available. More
Great experience. Everything was done in a convenient manner and couldn't have been more satisfied. The customer service was great when I had to come in and have my plates installed. manner and couldn't have been more satisfied. The customer service was great when I had to come in and have my plates installed. More
I had call and spoke with Scott Teebo for an oil change, air filter change and brake fluid change for $280 on the phone so I book the appointment for the next day Thursday. When I was dropping my car off f air filter change and brake fluid change for $280 on the phone so I book the appointment for the next day Thursday. When I was dropping my car off for the Thursday appointment, Cy, the service advisor quoted $370, I didn't know why I was quote two different price. I didn't have the quote email so I didn't have proof but I learn the lesson. My advice is when you spoke to anyone on the phone, please have them email you the price quote because you get a surprised when you show up at the dealership. I don't mind the price but why would you quote your customer one price then give them another price when they show up to get the service. I will probably not returning to get any service done at this location, I will bring it to the Richfield Bloomington Honda, at least you won't get 2 different prices, one on the phone and one at the dealership. More
The service was fantastic. The sales guy we felt with was not pushy at all. The finance guy was straight to the point and they didn’t try to upsell me anything I didn’t need. The only complain I have is that not pushy at all. The finance guy was straight to the point and they didn’t try to upsell me anything I didn’t need. The only complain I have is that they put the summer windshield washer fluid in the vehicle and I bought it in winter so I had to wait for the temps to warm up and clear the wiper fluid line but over all would 10/10 recommend this dealer! More