
Luther Brookdale Honda
Brooklyn Center, MN
Filter Reviews by Keyword
By Type
6,464 Reviews of Luther Brookdale Honda
The entire process from scheduling to arrival processing to waiting for service to payment was well done. People I talek with were knowlegable and professional to waiting for service to payment was well done. People I talek with were knowlegable and professional More
Came in for service, and James Pinc was great. Down to Earth, knowledgeable, and cared. I’m used to Valvoline, so I was surprised how long it took, but the added car wash was appreciated! Earth, knowledgeable, and cared. I’m used to Valvoline, so I was surprised how long it took, but the added car wash was appreciated! More
I purchased Honda Fit in 2015, the first few years after purchase were definitely a higher rating, now cost more for service, not happy. I would consider returning if you go back to the pricing you had befo purchase were definitely a higher rating, now cost more for service, not happy. I would consider returning if you go back to the pricing you had before, I understand it's a different brand of oil, why not offer either brand, I use to have tire rotation with oil change, it was included and now its not included.i will think twice before I purchase another vehicle if this is the way you treat loyal customers. More
Lucas was very friendly. However, in the end I felt taken for. Maybe your just too expensive for me. I just went in for an oil change. I am not sure I needed all the other maintenance. I knew I needed brakes for. Maybe your just too expensive for me. I just went in for an oil change. I am not sure I needed all the other maintenance. I knew I needed brakes. More
They were very easy to work with as I purchased my vehicle via the internet. They took the drama and high pressure sales pitch out of play and made the purchase very efficient. vehicle via the internet. They took the drama and high pressure sales pitch out of play and made the purchase very efficient. More
We kept receiving notifications to bring our 1 year old CRV in for a trade. So we came in to see Lo and rode home in a 2020 CRV. I’m so happy to have a heated steering wheel. CRV in for a trade. So we came in to see Lo and rode home in a 2020 CRV. I’m so happy to have a heated steering wheel. More
Oil Change and check up Very friendly and efficient. From calling to make appointments to reminders very timely. Waiting area is very accommodating and was able to get work d Very friendly and efficient. From calling to make appointments to reminders very timely. Waiting area is very accommodating and was able to get work done while I waited. - which was very long of a wait More
Absolutely Best Experience I used this dealership to test drive the 2019 and 2020 Civic hatchback with the help from both Chad Rawson, Val Norton, and Dan Johnson, and it was th I used this dealership to test drive the 2019 and 2020 Civic hatchback with the help from both Chad Rawson, Val Norton, and Dan Johnson, and it was the experience I needed to decide on the car to get next to upgrade from my 77,082 mi 2015 Honda Civic LX sedan I drove since my first job out of college. I can’t thank them enough for all the insights and the information I needed to decide on my eventual purchase, sonic gray pearl 2020 Honda Civic EX-L hatchback. In addition to this useful information and service I got from them, I got the sweetest deal from them both on the trade-in side for my 2015 civic lx that allowed me to take advantage of the tax savings, and on the purchase side. They perfectly matched the price I was looking to grab the 2020 civic ex-L at! I totally would recommend turning to them for both the test drive and car purchases. It’s worth the time to turn to Chad Rawson’s and Dan Johnson’s outstanding salesmanship. As a bonus, the info on the features for my 2020 civic ex-l hatchback including the Apple CarPlay was insanely useful, and I can’t thank Dan Johnson enough for assisting me with all the car settings! More