Luther Brookdale Honda

Lease termination and start of new lease Terrica was so kind, patient, and pleasant to work with. She was very responsive to our phone calls and emails and had everything ready for us when w Terrica was so kind, patient, and pleasant to work with. She was very responsive to our phone calls and emails and had everything ready for us when we arrived at the dealership. I would definitely work with her again. More

Good Experience When I arrived the service tech promptly got me signed in and got my car in for service immediately. The service was completed earlier than the tech When I arrived the service tech promptly got me signed in and got my car in for service immediately. The service was completed earlier than the tech said and I was out the door with a newly washed car with the service complete and a smile More

I went in knowing what I wanted (which happened to be a Mazda) and I wasn't hassled into buying anything else. I felt very comfortable at the dealership and Jake helped make the whole process quick and eas Mazda) and I wasn't hassled into buying anything else. I felt very comfortable at the dealership and Jake helped make the whole process quick and easy. Valerie, their business manager, was also very friendly and helpful;my girlfriend really enjoyed her company as well. I probably won't be needing a new car anytime soon but I absolutely would recommend Luther Brookdale Honda to anyone looking for an alternative to those other pushy, troublesome car dealerships. More

Customer service was very bad the day I picked up my vehicle. I emailed the service manager after he texted me, but he could not he bothered to respond. vehicle. I emailed the service manager after he texted me, but he could not he bothered to respond. More

Dan Johnson in sales was perfect for me. He knows that I am very persnickety on my vehicles. He will be my first call the next time. Ashley Parmer in service was very attentive to my questions. She knows t am very persnickety on my vehicles. He will be my first call the next time. Ashley Parmer in service was very attentive to my questions. She knows that I have always done my own maintenance work. I felt as though it was her on the vehicle that was going to be serviced. More

Good service, except not getting the radio back to work. But the problem was resolved after another visit. Will recommend your service to friends. Thanks But the problem was resolved after another visit. Will recommend your service to friends. Thanks More

Excellent service, would not start. Hello, I had a problem, my HR-V would not start. It ended up having to be towed to the dealership. I really appreciated their keeping me up to date Hello, I had a problem, my HR-V would not start. It ended up having to be towed to the dealership. I really appreciated their keeping me up to date on the status and fixing the problem quickly. When I picked up my vehicle, they took the time to walk me through things and offered recommendations on how to avoid having the problem happen again. Thanks, Mary Jo More

I came in for an oil change and tire rotation. Cy was very respectful and knowledgeable. My car was finished in less time than I expected! very respectful and knowledgeable. My car was finished in less time than I expected! More

Lucas was good but service mgr. was not. I took my honda in for what should have been a warrenty but it was not covered so I had to pay 165.00 for check up and they said 2500.00 for new injec I took my honda in for what should have been a warrenty but it was not covered so I had to pay 165.00 for check up and they said 2500.00 for new injectors with only 26000 miles. I thought that was wrong .finaly Lucas called me back and said they would cover it but I still had topay the 165.00. thats not right.I called and left a message with the service mgr. but never heard back a few days later I left another message still no return then one more after a few more days and he finely called back to no avale. Tom Stalpes More

Always awesome, almost aggressively friendly (it’s a good thing). Waiting area is great, I always enjoy the cookies and coffee. Service is fast and priced competitively. thing). Waiting area is great, I always enjoy the cookies and coffee. Service is fast and priced competitively. More