
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Painless Went to a different Honda dealer and could not work out the deal we wanted. Walked in and met Lo, told him the story, after a short time of negotiatin Went to a different Honda dealer and could not work out the deal we wanted. Walked in and met Lo, told him the story, after a short time of negotiating, they said no problem, and we had the deal we wanted! Lo did a wonderful job of keeping us happy, moving the sale along and juggling other customers on a very busy day. We would fully recommend working with him and Brookdale Honda again! More
Victor Oates is dishonest This dealership and sales representative wasted so much time making a deal they would not hold up. There have slippery negotiating strategies and chan This dealership and sales representative wasted so much time making a deal they would not hold up. There have slippery negotiating strategies and changing stories. Do not waste your time or money with this sales rep or this dealership! More
Wonderful experience It was a wonderful experience. Great customer service and really polite. My salesman was nice and went out of his way to help satisfy my experience th It was a wonderful experience. Great customer service and really polite. My salesman was nice and went out of his way to help satisfy my experience there. overall was a nice experience. More
Would highly recommend! Thank you to our salesperson Chad for the great and professional customer service he provided through the whole process. Thank you for also for your p Thank you to our salesperson Chad for the great and professional customer service he provided through the whole process. Thank you for also for your prompt responses and assistance with all my questions and issues even afterwards. Will definitely refer you to my family and friends! More
A Job well done Jeff did a great job with explaining the situation with my car. I was very satisfied with my service from start to finish. I will highly recommend Lut Jeff did a great job with explaining the situation with my car. I was very satisfied with my service from start to finish. I will highly recommend Luther Brookdale Honda to my friends for their service needs. More
Friendly and Courteous Charlie was friendly, good natured, and went beyond to try and find me the correct set up for my new tires. I really appreciate the work he did. Charlie was friendly, good natured, and went beyond to try and find me the correct set up for my new tires. I really appreciate the work he did. More
Stripped oil pan doing a oil change Oil pan was stripped during oil change. Price $650 to replace the oil pan. Talked to service manager 11/8/18 6pm he said that they use Honda approved Oil pan was stripped during oil change. Price $650 to replace the oil pan. Talked to service manager 11/8/18 6pm he said that they use Honda approved torque stick that they are not at fault. Threads are stripped by over tightening. It was fine 8/23/18 when they changed the oil. Had them do temp. Fix with over size plug to get out of there. I'm not going to pay them to fix their mistake. Left message with Benjamin Haertzen 11/13 no return call 3 days later. More
Helpful and patient We needed to get a car after moving back stateside. Kortney was very helpful in allowing us try out models and narrow down our selection. We thought w We needed to get a car after moving back stateside. Kortney was very helpful in allowing us try out models and narrow down our selection. We thought we'd go used as we always do but pricing made it more rational to by new. Loving our Pilot. More
I cannot more highly recommend Crystal Anderson! I cannot more highly recommend Crystal Anderson at Luther Brookdale Honda! She was amazing to work with, and far from what you'd except in your typic I cannot more highly recommend Crystal Anderson at Luther Brookdale Honda! She was amazing to work with, and far from what you'd except in your typical car salesman. She was extremely nice, and was not pushy, but there to work with you. She was very professional, made herself readily available, and provided excellent customer service. After talking with several other salespeople at other dealerships, I purchased a 2018 Honda CRV from Crystal and I could not be any happier with my new car and my experience working with Crystal. My husband wanted to surprise me with my new CVR for Christmas. Crystal was in on the whole secrete. When I got me new car, I was so surprised and excited. Thanks Crystal for playing along and being a part of it! I would highly recommend her to my family and friends, and when I need a new car, I will be sure to back to Crystal at Luther Brookdale Honda in Brooklyn Center! More