Luther Brookdale Honda

Best dealership for purchasing a car You can’t go wrong with Sarah and Val at Brookdale Honda. I contacted her for my second vehicle purchase from them and she had everything ready to go You can’t go wrong with Sarah and Val at Brookdale Honda. I contacted her for my second vehicle purchase from them and she had everything ready to go for me when I got to the dealership. Within an hour I was driving home in my new CR-V. The first vehicle I purchased with them was the ‘16 Pilot. Sarah impressed me so much with her professionalism and knowledge of the vehicles. I can’t recommend working with her an Val enough. Great team. Thanks a ton for the awesome experience. More

Very good place to do business with. No pressure at all. Time was well spent. John Tearle was very good person to work with.felt no pressure at all from him to buy. No pressure at all. Time was well spent. John Tearle was very good person to work with.felt no pressure at all from him to buy. More

Trim replacement We had some minor problems getting the trim piece replaced but other than that kudos to Abby Stanek For her professionalism and pleasant to work with. We had some minor problems getting the trim piece replaced but other than that kudos to Abby Stanek For her professionalism and pleasant to work with.will keep coming back because of people like her More

Very accommodating! Every person I dealt with was very helpful and professional. Nash was very patient while I went through the process of deciding and Val was funny and Every person I dealt with was very helpful and professional. Nash was very patient while I went through the process of deciding and Val was funny and made the whole signing process quick and painless. Thanks to everyone who helped make the car buying experience better than I thought it could be! More

great staff Mike Ozasrk in Particular great experience, courteous staff , Mike Ozark an exceptional sales person! very clean & professional atmosphere. We drove from Burnsville the tri great experience, courteous staff , Mike Ozark an exceptional sales person! very clean & professional atmosphere. We drove from Burnsville the trip was well worth the drive. More

Convenient and easy The experience was seamless From making the appt to waiting for the vehicle in the welcoming waiting room it was easy and a nice experience . Thanks! The experience was seamless From making the appt to waiting for the vehicle in the welcoming waiting room it was easy and a nice experience . Thanks! More

Review Good service. I went in to express service without a reservation and got put on the schedule immediately. Everything I needed was taken care of in an Good service. I went in to express service without a reservation and got put on the schedule immediately. Everything I needed was taken care of in an expeditious manner. More

Two hour oil change...no way! Made an appointment at 12:30 on a Friday, JUST an oil change... over 2 hours later it was done (after I spoke with a rep asking about the status of my Made an appointment at 12:30 on a Friday, JUST an oil change... over 2 hours later it was done (after I spoke with a rep asking about the status of my car). That is crazy...just an oil change that was scheduled! No way I go back! Plus it’s $40 WITH a coupon!! More

Poorly run business and over priced I had called a head and made a 130pm appointment. I arrived at 120pm. After checking in with the service person he said it would be an hour and 30 mi I had called a head and made a 130pm appointment. I arrived at 120pm. After checking in with the service person he said it would be an hour and 30 minutes to get it done because they had other appointments to do first. I asked whats the point of having an appointment if you wont hold up your side of the agreement to do an oil change at the designated time. He told me that if you want to have short wait times not to come on a fri, sat, sun. He literally told me that. I will never go back to your business if you don't know how to uphold something as simple as an appointment. I asked another service person the same thing, he said yea thats normal and sometimes its a 3 hr wait. If you want to give oil change services you need to know anyone can get that done on time at any oil change place around. Wasted 2 hours of my day. We also are leasing a new Hind pilot from your location as well. Probably the last due to just knowing how your company chooses to not follow a simple appointment time. I'm sorry but I literally cant get over the fact your company takes appointments and plans to then tell customers that they will not be working on your car at that time because they have other stuff to do first. You either dont know the simple rukes of what an appointment is or you purposely over book yourselves to pull in more money while everyone else with appointments waits for 2 hours to get an oil change. More

Straightforward Made the process of buying a car less overwhelming. Didn't feel riahes or pressured to upgrade or buy any add-ons. Would use Luther Brookdale Honda ag Made the process of buying a car less overwhelming. Didn't feel riahes or pressured to upgrade or buy any add-ons. Would use Luther Brookdale Honda again. More