
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Always a good experience I went in for a simple oil & filter change. They found a few other issues which were explained & quotes out for me. I was able to get those issues cor I went in for a simple oil & filter change. They found a few other issues which were explained & quotes out for me. I was able to get those issues corrected while I waited the same day. Everyone was very friendly & I had a great experience as usual! More
Much better I have not had the best experiences at the service center in the past but this time the girl that helped me was great. She was so helpful the entire t I have not had the best experiences at the service center in the past but this time the girl that helped me was great. She was so helpful the entire time and even walked me out to my car to show me where it was parked outside. She took the time out there to look at my tires and show me how to use a feature on my key fob that I never used before. She also explained to me that the young mans that first started my service was just learning. Which I figured was the case .. but at least he was trying. In the past I have gone to the service center to drop off my car and after driving in, no one greeted me and there were people just sitting at desks every where. It was odd. Not sure her name but maybe Ashley .. please check and give her a raise. More
Service on my crv My service contact was Maurice Johnson and he was very friendly and a pleasant. It’s always nice to deal with someone who is so upbeat. Ken Ruona My service contact was Maurice Johnson and he was very friendly and a pleasant. It’s always nice to deal with someone who is so upbeat. Ken Ruona More
Excellent Service Jeff was a great Adviser and kept me informed! Chad finished off the morning with getting me all set and out in a timely manner!!! Thanks Guys!! Jeff was a great Adviser and kept me informed! Chad finished off the morning with getting me all set and out in a timely manner!!! Thanks Guys!! More
Helpful, thoughtful, fast, professional! I was glad to have my service started immediately, even though I was a bit early. This service center is so thoughtful of clients who are waiting. The I was glad to have my service started immediately, even though I was a bit early. This service center is so thoughtful of clients who are waiting. They provide yummy refreshments, interesting TV show programming, free newspapers, and open access to restrooms. Also, the service staff do an excellent job of keeping a client informed of the work progress via periodic texts. My service representative was friendly and courteous. I just enjoyed everything about my Luther Honda service experience! More
Very noisy ride Chas Zastrow was able to identify the cause of my very noisy car as coming from the wheel bearings, not the tread of my new tires. I appreciate his k Chas Zastrow was able to identify the cause of my very noisy car as coming from the wheel bearings, not the tread of my new tires. I appreciate his knowledge and the great customer service he has always provided. More
Fast friendly service From the minute I pulled in the lane I was was greeted quickly by a service tech who was friendly and knowledgeable. Car was ready when promised and c From the minute I pulled in the lane I was was greeted quickly by a service tech who was friendly and knowledgeable. Car was ready when promised and clean as a whistle More
Quick and informative. Service writer was upfront and honest with what was needed. I wasn't pushed for additional work that wouldn't be needed until another oil change or tw Service writer was upfront and honest with what was needed. I wasn't pushed for additional work that wouldn't be needed until another oil change or two. More
In and out experience A+++ everything went fine. thank you. everyone was courteous. I will bring my vehicle back for service again. I really do appreciate the courtesy car A+++ everything went fine. thank you. everyone was courteous. I will bring my vehicle back for service again. I really do appreciate the courtesy car wash when service is completed. More
Oscar Ortiz was great! Communicated throughout our repair. Gave us info and options. Friendly, excellent customer service. Oscar helped us schedule a convenient follow u Communicated throughout our repair. Gave us info and options. Friendly, excellent customer service. Oscar helped us schedule a convenient follow up so that he could personally work with us. More