Luther Brookdale Honda

Routine maintenance Using Express Service for routine maintenance on my old honda, waiting time was reasonable, customer services friendly and professional. Waiting area' Using Express Service for routine maintenance on my old honda, waiting time was reasonable, customer services friendly and professional. Waiting area's clean and entertainment. More

Routine oil change on my 2017 HRV Great service! I was in and out of the service center in less than an hour. Jared was very personable and easy to talk to. He even brought my Kindle, Great service! I was in and out of the service center in less than an hour. Jared was very personable and easy to talk to. He even brought my Kindle, that I was going to read, to me that I left in the passenger seat . Very customer oriented. More

Nash Tawfeek is AMAZING! Nash is honest and a down to earth gentleman. This is the 4th car I purchased from him - thank you, Nash! I will be back! Nash is honest and a down to earth gentleman. This is the 4th car I purchased from him - thank you, Nash! I will be back! More

Quick and efficient I was able to get an appointment for the same day within couple of hours. Service was efficient though pricey. I Would recommend to others definitely. I was able to get an appointment for the same day within couple of hours. Service was efficient though pricey. I Would recommend to others definitely. More

Poor service Overpriced unfriendly and took twice as long to receive my vehicle. I have been coming here for about 5 years and this was my first bad experience but Overpriced unfriendly and took twice as long to receive my vehicle. I have been coming here for about 5 years and this was my first bad experience but it will also be my last bad experience. More

Oil change Didn't have an appointment but was able to be serviced and out of the place with 45min. Had the work done and my car feeling new new again. Love the s Didn't have an appointment but was able to be serviced and out of the place with 45min. Had the work done and my car feeling new new again. Love the service More

Maintenance Marlin was Very friendly and welcoming person. He texted me after my oil change to let me know the car was ready. Thanks much Marlin. Marlin was Very friendly and welcoming person. He texted me after my oil change to let me know the car was ready. Thanks much Marlin. More

Slow and agonizing. Sales manager insisted they owned our trade in day before we completed business transaction. They insisted we clean out our car in parking lot. We did Sales manager insisted they owned our trade in day before we completed business transaction. They insisted we clean out our car in parking lot. We didn't want loaner. We spent hrs waiting. Sales rep was very friendly and polite, however needs to be more knowledgeable. Orientation left much to be desired as she knew little about the vehicle and was rushed to get to another customer. We would never buy from a Luther dealership again. More

Good service could be great with a tweak I liked the new text updates feature. It was nice to know or quickly be able to see the status of your vehicle. However, it seems like the advisor was I liked the new text updates feature. It was nice to know or quickly be able to see the status of your vehicle. However, it seems like the advisor was either not 100% sure how it worked or figured by texting it would buy him some time. As I got a text stating my car was finished, the advisor was just waiting for my keys. I was happy because it would have been done earlier than my 2 hour estimate. After waiting for 15 more minutes I went to the cashier desk and asked about my car. Then had to wait for my coupons to be taken off. The same coupon I had already given to the individual who had checked me in. Too many moving pieces not enough communication. More

Great Service! I had a problem with my crank shaft position sensor that another garage could not figure out after several visits. Maurice got me in quickly, the diag I had a problem with my crank shaft position sensor that another garage could not figure out after several visits. Maurice got me in quickly, the diagnostic was on special for free, and he got me fixed up at a great price. I had been dealing with this problem for months! Thank you! More