Luther Brookdale Honda
Brooklyn Center, MN
Filter Reviews by Keyword
By Type
6,588 Reviews of Luther Brookdale Honda
Great service and care!!! Mike Roycraft was incredible and we get all our cars from him and will continue to do so. My wife’s whole family buy from Mike. Mike Roycraft was incredible and we get all our cars from him and will continue to do so. My wife’s whole family buy from Mike. More
Help in a pinch! After bringing in a flooded Odyssey that we were very attached to, Maurice made it easy to work with my insurance company on inspection and ultimately After bringing in a flooded Odyssey that we were very attached to, Maurice made it easy to work with my insurance company on inspection and ultimately removal. Then Chad was able to help us get into a new used van that met and even exceeded our needs. We were under a time crunch as we had a planned road trip looming. We drove 1500 miles in it the day after delivery and love it! Chad was very responsive and accommodating and made the process simple. Dave got us through the financing quickly and with no pressure. Thanks Luther Brookdale Honda for making a scary and complicated situation so much easier! More
Fast friendly service From the minute I pulled in the lane I was was greeted quickly by a service tech who was friendly and knowledgeable. Car was ready when promised and c From the minute I pulled in the lane I was was greeted quickly by a service tech who was friendly and knowledgeable. Car was ready when promised and clean as a whistle More
In and out experience A+++ everything went fine. thank you. everyone was courteous. I will bring my vehicle back for service again. I really do appreciate the courtesy car A+++ everything went fine. thank you. everyone was courteous. I will bring my vehicle back for service again. I really do appreciate the courtesy car wash when service is completed. More
Quick and informative. Service writer was upfront and honest with what was needed. I wasn't pushed for additional work that wouldn't be needed until another oil change or tw Service writer was upfront and honest with what was needed. I wasn't pushed for additional work that wouldn't be needed until another oil change or two. More
Oscar Ortiz was great! Communicated throughout our repair. Gave us info and options. Friendly, excellent customer service. Oscar helped us schedule a convenient follow u Communicated throughout our repair. Gave us info and options. Friendly, excellent customer service. Oscar helped us schedule a convenient follow up so that he could personally work with us. More
Service Writer was Awesome The Service Writer Marlin, was Awesome. He made sure to keep me informed about what was happening with my vehicle.Marlin explained what needed to be f The Service Writer Marlin, was Awesome. He made sure to keep me informed about what was happening with my vehicle.Marlin explained what needed to be fixed on my vehicle and the cost. He went above and beyond as far as I'm concerned. And Jolene the rental car receptionist was Excellent also. I give them both an A+! I always bring my CR-V to Luther Brookdale Honda and will continue to do so! More
Quick and easy. The response to my online inquiry was fast. Alex was very nice, knowledgeable about the vehicle I was purchasing. He had the car ready for me to test The response to my online inquiry was fast. Alex was very nice, knowledgeable about the vehicle I was purchasing. He had the car ready for me to test drive when I arrived. More
Great customer service Worked with Jim and Joe to leave a new 2018 pilot. He was great at explaining the features and working to come up with options that worked with my bu Worked with Jim and Joe to leave a new 2018 pilot. He was great at explaining the features and working to come up with options that worked with my budget. Thank you both!! More
No pets allowed. Lease let customers know pets aren't allowed in loaner vehicles at the time the arrangements are made. It was frustrating to have to go all the way ho Lease let customers know pets aren't allowed in loaner vehicles at the time the arrangements are made. It was frustrating to have to go all the way home & back in rush hour traffic to leave our 12 lb dog home. More





