
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great service When it was clear that the repairs were going to take longer than expected, I was provided a rental car and kept up-to-date on the progress. When it was clear that the repairs were going to take longer than expected, I was provided a rental car and kept up-to-date on the progress. More
New car purchase. Whitney is a very knowledgable,helpfull salesperson. Dave helped us to understand the finance process. We hope these to individuales will be there to Whitney is a very knowledgable,helpfull salesperson. Dave helped us to understand the finance process. We hope these to individuales will be there to assist us in years to come. More
Check dashboard warning light special It’s so gratifying knowing what the check engine light and the SRS light. Because when I had a diagnostics test done on the car...nothing came up as It’s so gratifying knowing what the check engine light and the SRS light. Because when I had a diagnostics test done on the car...nothing came up as a problem. So I just took it at their word over and over. The check engine light was from a sensor issue so they clear it. For at least 3 years I have been back and forth with the car to be looked at. My financial circumstances changed dramatically 10 years ago, and having a $200 diagnostics test done here could not be possible. I’m grateful to the advisor who left a voice message regarding this special. Finally knowing what’s going on with my car is relieving. Next is to get the car repaired. More
Always good. The staff is great. Shane is easy to work with. I did a ride-along with Dave, a mechanic to make sure we were (not) hearing the same sound. He gave me The staff is great. Shane is easy to work with. I did a ride-along with Dave, a mechanic to make sure we were (not) hearing the same sound. He gave me some additional advice, which I feel can be rare. Checking out was smooth and fast. More
Very Pleased Needed a car badly. Megan & dealership made it easy to get & make happen. Would recommend them to anyone looking 4 a new vehicle. Thank you! Needed a car badly. Megan & dealership made it easy to get & make happen. Would recommend them to anyone looking 4 a new vehicle. Thank you! More
Oil Change Wait was way too long for a scheduled oil change. It took an hour and a half for only an oil change. I was quoted 30 min for an oil change when I made Wait was way too long for a scheduled oil change. It took an hour and a half for only an oil change. I was quoted 30 min for an oil change when I made my appt. online. More
Rockstar Service Dude!!!! I always book my appointments with Maurice. He puts the customer first and has an eye for detail. My civic is my first car that I’ve obsessed over an I always book my appointments with Maurice. He puts the customer first and has an eye for detail. My civic is my first car that I’ve obsessed over and I feel Maurice is compassionate with that obsession. My husband made the comment with this last visit that He was impressed that Maurice took the time to figure out and resolve the whirring sound that my car was making as most repair shops would say ‘ehhhh cars make sounds’. Guess what... no more sound! Thanks Maurice!!!! More
Service I just got my first oil change, on my new Honda fit I need to get in right away, and they took care of me , thanks Harry I just got my first oil change, on my new Honda fit I need to get in right away, and they took care of me , thanks Harry More
Honda Odessy recalls We had brought our van in to have for recalls performed. From Payton in the service center to the personal Honda representative Maurice, that helped We had brought our van in to have for recalls performed. From Payton in the service center to the personal Honda representative Maurice, that helped us, everything was great. They were very prompt in getting us call us when they were running behind and also prompt in returning phone calls when we had questions. Our only complaint and it has nothing to do with the service at all, is we had asjed them to look at our transmission because it makes a very loud clunk sound when the car is on an incline-when you put it into reverse, after releasing the emergency brake. It Has done this for a few years now but they weren’t able to find out what was wrong with it -so that was frustrating for us. Pricey to pay to find nothing when we very clearly hear something when the car is in an incline position. Otherwise service was great ! More
Great Service I’ve brought a number of Honda’s to this dealership for service - never once have I had any issues with the service received and the service advisors I’ve brought a number of Honda’s to this dealership for service - never once have I had any issues with the service received and the service advisors have always done an excellent job of explaining the work to be performed with a true estimate of the cost. More