Luther Brookdale Honda

Victor and Glenn G were amazing I called in while we were on our way, and Victor said I could come in right away. He showed us multiple options, and made sure we knew what was going I called in while we were on our way, and Victor said I could come in right away. He showed us multiple options, and made sure we knew what was going on through the whole process. We even got the okay to bring our dog in! Glenn (not sure if one n or two, my apologies) was really nice and friendly, and pointed out the best options for my budget, which I highly appreciate. Thanks to these two fellas I own a car I absolutely love. Thank you so much for everything! More

Oil change and tire rotation We love this place, the staff is friendly, they Hve coffee and pastries while you wait, TVs all over. Definitely recommend this dealership to anyone w We love this place, the staff is friendly, they Hve coffee and pastries while you wait, TVs all over. Definitely recommend this dealership to anyone who needs work done to their vehicles. More

Sales team I received a friendly greeting when I entered the dealership. The salesman (Robert) was eager to answer my questions and to help me decide which car w I received a friendly greeting when I entered the dealership. The salesman (Robert) was eager to answer my questions and to help me decide which car was right for me. He invited me to take a test drive and explained any new features I might not have been familiar with. Once I decided on a car he thoroughly described any finishing option without pressure letting me decide which was best for me. It was a great experience and I will happily refer others More

Service was efficient and delivered what was agreed on. Chad, in service, was easy to work with and delivered the agreed upon items to be serviced in the time he promised. That in itself makes me a return c Chad, in service, was easy to work with and delivered the agreed upon items to be serviced in the time he promised. That in itself makes me a return customer . The hours are great and the Honda dealer is close to my home. Also, I want to keep my Honda Pilot dependable and pristine. The way to do that is to have it serviced at Luther Honda! More

Excellent service The malfuncton light was coming on. Because it had happened more than once in the last month I didn't think it was just a loose gas cap. I stopped i The malfuncton light was coming on. Because it had happened more than once in the last month I didn't think it was just a loose gas cap. I stopped in Saturday without an appointment when the light came on again. There were no openings- but Jared was extremely hepful setting up the earliest available opening on Monday at 11:30. I had a vet appointment at 2:15. I knew the diagnostic test would take an hour + any repairs if needed. Maurice was my service rep - excellent. Diagnostics revealed there were a couple of issues. Maurice went over everything. He offered to contact me at 1:30 to tell me when the car would be done. Then I would know whether I should cancel the vet appointment. The car was done at 1:45! I called the vet to see if I could come in 15 minutes late.. They said yes. Eveything worked out. I have always had good experiences with Brookdale Honda. More

Very knowledgeable and helpful personnel. I always have confidence in the analysis of any issues with our vehicles, and the reasonable solutions. I appreciate the helpful explanations and pers I always have confidence in the analysis of any issues with our vehicles, and the reasonable solutions. I appreciate the helpful explanations and personal attention given to us by the courteous staff. More

Great visit Just moved to area and needed to take our Civic in for maintenance. Very pleased with the service Luther provided. Will visit again in the future. Just moved to area and needed to take our Civic in for maintenance. Very pleased with the service Luther provided. Will visit again in the future. More

Advisor runnoft I was stuck in the waiting room for almost 7 hours. The regular service apparently finished iver an hour before my advisor came out to tell me n't cat I was stuck in the waiting room for almost 7 hours. The regular service apparently finished iver an hour before my advisor came out to tell me n't cat needed nearly a thousand dollars in emergency repairs. Then said repairs took three times as long as ny advisor days they would. And too top it off, the staff never came out to collect me after they finally finished, leaving my keys and paperwork sitting next to the cashier for over 45 minutes before I on my own initiative went to said cashier about why my car was taking so long, and noticed my keys just sitting there. I have no idea where my advisor went. My time im going to book an earlier time slot for service, and make sure I have at least $2000 in my checking account. I didn't catch anyone's name. More

Great Service Great service experience, all service was done in a professional and expedite fashion. My Service consultant Shane was Great! I have always had a gr Great service experience, all service was done in a professional and expedite fashion. My Service consultant Shane was Great! I have always had a great service experience at Luther Brookdale Honda:-) More

3 hour oil change I made an appointment expecting the service to be done at that time. After sitting around for 3 hours my oil change was completed. This is rediculous I made an appointment expecting the service to be done at that time. After sitting around for 3 hours my oil change was completed. This is rediculous. I wont be coming back here for any type of service. More