Luther Brookdale Honda

Great Service! I had a problem with my crank shaft position sensor that another garage could not figure out after several visits. Maurice got me in quickly, the diag I had a problem with my crank shaft position sensor that another garage could not figure out after several visits. Maurice got me in quickly, the diagnostic was on special for free, and he got me fixed up at a great price. I had been dealing with this problem for months! Thank you! More

Safety Recall- Maurice was excellent! Safety recall- final. No charge. When I called to make the appt. service was scheduled in accordance with my schedule. I arrived early and was able Safety recall- final. No charge. When I called to make the appt. service was scheduled in accordance with my schedule. I arrived early and was able to pick up my vehicle early. More

Nice style THANK YOU Maurice and Shane for understanding the probkem and replacing it with a new blower motor nicely done. And getting it done on time .. THANK YOU Maurice and Shane for understanding the probkem and replacing it with a new blower motor nicely done. And getting it done on time .. More

Oil change & tire rotation Took a couple hours as expected, couldn’t get to the car in time before they closed so they let me keep it over night. Gave it a nice car wash and had Took a couple hours as expected, couldn’t get to the car in time before they closed so they let me keep it over night. Gave it a nice car wash and had it ready to go right away in the morning. Very quick service; in and out in less than 30 minutes both times (Friday afternoon & Saturday morning)! More

Excellent! Service staff member Maurice is exceptional. He is the number one reason I enjoy my service visits so much. His kindness and attention to his customer Service staff member Maurice is exceptional. He is the number one reason I enjoy my service visits so much. His kindness and attention to his customer’s satisfaction is always spot on. More

Wonderful and inviting. There is ample parking, reception was good and giving all the necessary attention. Transition to another person hard no delay.There was good listening There is ample parking, reception was good and giving all the necessary attention. Transition to another person hard no delay.There was good listening to what I was looking for. Snacks and efficient completion of the whole deal. More

Jeff Fernholz Jeff was great to work with for the warranty work that needed to be done for my Honda. Very reasonable and upfront. Went out of his way to make the pr Jeff was great to work with for the warranty work that needed to be done for my Honda. Very reasonable and upfront. Went out of his way to make the process as smooth as possible. More

3 hour oil change We called and schedule an oil change for Saturday afternoon. It took 3 hours and they blamed staffing for gong behind, yet they couldn’t update us on We called and schedule an oil change for Saturday afternoon. It took 3 hours and they blamed staffing for gong behind, yet they couldn’t update us on progress. I will go elsewhere before I waste another afternoon waiting for an oil change. More

vehicle purchase Price was right on the purchase of my 2017 Honda Civic. Very disappointed as they offered $4000 less than Carmax and not willing to match for a trade Price was right on the purchase of my 2017 Honda Civic. Very disappointed as they offered $4000 less than Carmax and not willing to match for a trade-in value! No explanation why, they were not even in kbb range. The manager told me I could take the Carmax offer and apply it to the loan. This was my third purchase in the last 10 years with Brookdale Luther. I was very happy the first two times not so much this time. As far as closing the deal signing final loan papers the woman there was excellent to work with very thorough and quick! More

Recall made easy I brought my Honda in for a recall and it was quick and easy to do. I will bring my car back to this dealer every time! I brought my Honda in for a recall and it was quick and easy to do. I will bring my car back to this dealer every time! More