Luther Brookdale Honda

The best Since 2008. JT is best sales person. Will keep using your dealership until i die. Service is the best and Honda’s are the best built cars on the plan Since 2008. JT is best sales person. Will keep using your dealership until i die. Service is the best and Honda’s are the best built cars on the planet. K. More

Warranty refusal A tear developed in the carpet next to the foot rest on my Accord with only 12,000 miles and Honda would not cover this. Last Honda I will own. This w A tear developed in the carpet next to the foot rest on my Accord with only 12,000 miles and Honda would not cover this. Last Honda I will own. This warranty turn down I believe was due to little effort on the service writers part. I have owned 6 Honda’s in 12 years and in 45 years of driving have never seen a carpet do this before. Shame on you Honda. More

Good service this time I had a much better experience with your service center this time than I did last time. That’s when I had a 10:00 appointment and waited in a line of I had a much better experience with your service center this time than I did last time. That’s when I had a 10:00 appointment and waited in a line of cars to enter the service bay until 10;40. (Unacceptable) Anyway, this time was much better, I don’t think I waited more than 10 minutes for a technician to come and talk to me. More

Very bad experience It was very bad experience. The service advisor was rude. She did communicate. Had to wait for over 2 hours for the work. She wanted to push unnecessa It was very bad experience. The service advisor was rude. She did communicate. Had to wait for over 2 hours for the work. She wanted to push unnecessary repairs. She ha no working knowledge of autos. She left wirk without giving any updates. More

Chad & Val For my first car buying experience, this will be quite memorable in a good way! I look forward to continuing business! Thank you Chad, Val, and Honda! For my first car buying experience, this will be quite memorable in a good way! I look forward to continuing business! Thank you Chad, Val, and Honda! :) More

Great staff The staff were very helpful and friendly and great at explaining everything. They answered all my questions and addressed all concerns regarding my ca The staff were very helpful and friendly and great at explaining everything. They answered all my questions and addressed all concerns regarding my car. Great at communicating and made me feel like they cared. More

Not too happy with this dealer now. I love this dealer to take my car for maintenance and looking for a new possible car. But in my last two visit it's not the same. The last time withou I love this dealer to take my car for maintenance and looking for a new possible car. But in my last two visit it's not the same. The last time without any advance notification the dealers didn't want to accept the discount coupons from other Honda dealers as before. They went back with this decision because now I have to take the decision to take my car to the dealer to best help my pocket. I already sent a review about this, but I didn't receive any phone call or email back from the dealer managers. On the other hand, the last two time I went there I as looking for a new car and maybe trade in mine. Apparently, no one care to sale new cars, because I didn't receive any help. The employees only looked me walk around and didn't offer their service, so I will go to another place where they really want to sale and provide good service. More

Oil and filter change. Fuel tank motor draining battery. After being gone for a week, the battery was dead. Aaron said that the car is a big computer and that is normal. He also said that it the door was lef After being gone for a week, the battery was dead. Aaron said that the car is a big computer and that is normal. He also said that it the door was left open for 10 minutes, the battery would be drained. I didn't believe either. Another employee stopped over and said that a motor regulating the fuel tank could be the cause. Not a great situation to wonder if the battery will start your car after it has sat for a while. I would recommend this service center, but not Aaron. More

Happy then Confused Heather was very good. There was confusion when I called back. The extra work I requested was not done and I was told that it wasn’t required althoug Heather was very good. There was confusion when I called back. The extra work I requested was not done and I was told that it wasn’t required although my brake light was still out. I don’t know what happened. I feel that the technician did not want to do it. More

Excellent service When we took our van in to be serviced it was done in a timely and professional manner. While we waited we were able to look at the new vehicles and When we took our van in to be serviced it was done in a timely and professional manner. While we waited we were able to look at the new vehicles and my son enjoyed the kids corner as well. We would definitely bring our van back again. More