Luther Brookdale Honda

Post sale service It took two tries but they did get the job done correctly Abby was very easy to deal with. And management was there to support her when needed It took two tries but they did get the job done correctly Abby was very easy to deal with. And management was there to support her when needed More

It’s good so far but my service not done yet iam still waiting to call me jeff toll me to me next week but no call but my service not done yet iam still waiting to call me jeff toll me to me next week but no call More

Fixing rear entertainment They were every nice and told us what the problem was and fixed it. My only concern was that we had to keep bringing our vehicle back three times. They were every nice and told us what the problem was and fixed it. My only concern was that we had to keep bringing our vehicle back three times. More

VERY TIMELY I CALLED AND MADE AN APPOINTMENT IN LESS THAN A WEEK. THE WORK WAS DONE AS PROMISED. IN ADDITION, THE SERVICE PERSONNEL WAS PROACTIVE IN SUGGEST I CALLED AND MADE AN APPOINTMENT IN LESS THAN A WEEK. THE WORK WAS DONE AS PROMISED. IN ADDITION, THE SERVICE PERSONNEL WAS PROACTIVE IN SUGGESTING SOME ADDITIONAL ITEMS THAT I AM GLAD THEY NOTICED. I WAS IN AND OUT IN LESS THAN 3 HOURS. More

Fantastic Experience From the time I walked in for a test drive to the moment I left with my lease was fantastic. Even though the vehicle I wanted wasn’t in stock any long From the time I walked in for a test drive to the moment I left with my lease was fantastic. Even though the vehicle I wanted wasn’t in stock any longer Crystal worked so hard for me to find the right vehicle. Can’t say enough of the customer service and attention to detail. More

Routine Maintenance Staff was helpful in explaining and answering my questions. Service provided was quick and explained in detail. Staff member even took the time to exp Staff was helpful in explaining and answering my questions. Service provided was quick and explained in detail. Staff member even took the time to explain how to separate the key from the remote for my car. More

Fast service As always, service was fast and communication with service advisor was swift. I like that we are assigned to the same service advisor every time and M As always, service was fast and communication with service advisor was swift. I like that we are assigned to the same service advisor every time and Maurice is excellent - expedient, clear and good communication. I like that I can communicate with the advisor via text vs. playing phone tag. I took out one star because the warranty terms seem to be unclear. We have bumper to bumper coverage but an issue we thought should be covered turned out not to be. However I appreciate that we are not charged for the diagnostics. More

Oil change Over all great! Waiting time great, waiting area, service and snacks, coffee, water etc... great! My recommendation to customers that this is great pl Over all great! Waiting time great, waiting area, service and snacks, coffee, water etc... great! My recommendation to customers that this is great place for for your car services! More

Oil change and tire rotation. I called for an appointment and they were able to take me the same day! Very clean and friendly shop and service was done rather quickly. I called for an appointment and they were able to take me the same day! Very clean and friendly shop and service was done rather quickly. More

Certified Honda Pilot Tyler and Dave made the process very easy. From initial contact through delivery, they were helpful and respectful. Appreciated the follow through eve Tyler and Dave made the process very easy. From initial contact through delivery, they were helpful and respectful. Appreciated the follow through even at a busy dealership. More