Luther Brookdale Honda

Best waiting room ever Snacks, drinks, water, cookies,Tv's, children's area, newspaper,seating area choices. Restrooms, new cars to look at, quick service. Service people ke Snacks, drinks, water, cookies,Tv's, children's area, newspaper,seating area choices. Restrooms, new cars to look at, quick service. Service people keep you posted with text message or personal chat,car is washed, best wait time ever. More

Timely appointment I was able to get an appointment within an hour. I had a tire pressure indicator problem that was thoroughly checked out. I have peace of mind. I was able to get an appointment within an hour. I had a tire pressure indicator problem that was thoroughly checked out. I have peace of mind. More

Very helpful Worked with Jeff. Found good deal for tires. Called back later and let me know front brakes needed work. I had just noticed some symptoms earlier in Worked with Jeff. Found good deal for tires. Called back later and let me know front brakes needed work. I had just noticed some symptoms earlier in the week. More

Pride in Service! Robert (Bobby) was amazing! Just bought my second Honda from him yesterday and couldn’t be happier and would recommend anyone I know. Thanks again! Robert (Bobby) was amazing! Just bought my second Honda from him yesterday and couldn’t be happier and would recommend anyone I know. Thanks again! More

Professional staff , handled a warranty issue well. Wait time was longer than estimated. Wish there were USB chargers in waiting room. I would recommend them. , handled a warranty issue well. Wait time was longer than estimated. Wish there were USB chargers in waiting room. I would recommend them. More

Very Profesional It is s great place to buy a car. Got a great lunch and wonderful hrv We have leased seversl cars before with nash. Thanks It is s great place to buy a car. Got a great lunch and wonderful hrv We have leased seversl cars before with nash. Thanks More

Quick and easy Was able to get in the same day I called. New battery was needed and car was ready within 2 hours of appointment time. Dealer honored warranty witho Was able to get in the same day I called. New battery was needed and car was ready within 2 hours of appointment time. Dealer honored warranty without me bringing it up. Car was washed when I picked it up. More

Great experience with helpful people. It's a good dealership with lots of good programs offered. People are very positive and helpful in answering questions. Easy conversation and respect It's a good dealership with lots of good programs offered. People are very positive and helpful in answering questions. Easy conversation and respect people regardless of race and gender. More

Elite Our Sales Professional Dan Johnson was just that... professional!! We purchased a 2018 Honda Odyssey Elite from Brookdale Luther. He listened to ou Our Sales Professional Dan Johnson was just that... professional!! We purchased a 2018 Honda Odyssey Elite from Brookdale Luther. He listened to our needs and wants and did his best to accommodate. Dan’s knowledge of the product and personable sense of humor made the buying process easy and enjoyable. Dan was great as we worked by my preference of communication primarily over the phone and through email. Once we made the decision on the vehicle Dan did a great job of working for us to get the best value possible for the Odyssey. Dan and Ben (manager) found us the perfect Odyssey at a great price! At time of delivery the Odyssey was cleaned up wonderfully. Dan did a great job of walking my wife through how to use all the amazing features of this vehicle. The only negative to the transaction was with Nick the finance manager when he became visibly upset when we chose not to purchase the extended warranty. More

Disappointed slightly Overall great experience as usual however this was the first time that my presence was not even acknowledged for about 10 minutes. From the time I pul Overall great experience as usual however this was the first time that my presence was not even acknowledged for about 10 minutes. From the time I pulled my car into the bay area to the time when a customer service representative greeted me at the desk and asked if I had been helped was at least 10 minutes. It’s not the end of the world of course but that has never happened before. Also you guys are typically good at suggesting what I may need such as a tire rotation. But this time I was the one who initiated and suggested I may be due for that as well. The guy was nice but kinda was unaware of my mileage and last tire rotation until I asked him to look. Then he said “oh yeah I guess you probly are due.” Again not a huge deal but just not what I am used to. My last visit I gave a stellar review so I’m not a whiner. It seemed like an “off” day, that’s all. More