Luther Brookdale Honda

Second Key Purchased a Certified Honda and they could only find one key. Dealer cut a second key but had to make a service appointment. Hint: if you buy certifie Purchased a Certified Honda and they could only find one key. Dealer cut a second key but had to make a service appointment. Hint: if you buy certified don’t leave dealer without two keys... More

Everyone was very friendly and helpful. The check list said my windshield was Ok even though it had a crack the shape of a semicircle approximately 10" wide. It made me wonder if the rest of The check list said my windshield was Ok even though it had a crack the shape of a semicircle approximately 10" wide. It made me wonder if the rest of the items on the check list had actually been checked. More

Check up They did 50,000 mile checkup on my 2013 Odyssey, and also rotated the tires. The job was efficiently and in about 2 hours. The work was explained clea They did 50,000 mile checkup on my 2013 Odyssey, and also rotated the tires. The job was efficiently and in about 2 hours. The work was explained clearly and completely. More

Not impressed I was waiting for almost 2 hours. Why does it take that long when I had an appointment? Also the people at the desk were not polite when I asked about I was waiting for almost 2 hours. Why does it take that long when I had an appointment? Also the people at the desk were not polite when I asked about payment after I received a text saying my car was done. Very frustrating to be treated as an annoyance. More

Service AdvisorbMark Perra Rocks! Came in for an A1 service and Mark (who was very courteous), advised the front brakes on my Civic were almost gone. Pressed for time, I asked how long Came in for an A1 service and Mark (who was very courteous), advised the front brakes on my Civic were almost gone. Pressed for time, I asked how long it would take and he informed the job could be completed within an additional 75 minutes, and guess what? My brake job was indeed completed within an hour and 15 minutes. Mark and the technician ROCK! More

Great Experience Aaron Neely made the process so easy. I am a texter and most of our communication was by text. The entire process was seamless and I got the vehicle I Aaron Neely made the process so easy. I am a texter and most of our communication was by text. The entire process was seamless and I got the vehicle I wanted at exactly the price I expected. Val in finance was fast, but made sure to answer every question I had. I recommend Luther Brookdale Honda and if you go see Aaron Neely, he'll take care of you. More

Reliable as always Very busy Friday but I got in and out in less than an hour. Thanks for the service I have come to expect and appreciate. Very busy Friday but I got in and out in less than an hour. Thanks for the service I have come to expect and appreciate. More

Above and beyond service. Jared got me checked in when there was many customers checking in their vehicles. When he realized there was noone at the rental desk to help he tried Jared got me checked in when there was many customers checking in their vehicles. When he realized there was noone at the rental desk to help he tried to find the person. When unable to locate anyone he figured out what he needed to do to get me on my way. Chad called with an update that my car was completed and answered any questions related to additional work needed. Thank you to bothjred and Chad More

Pre-vacation service. This dealer is about as good as it gets. Coffee, cookies, nice waiting area, prompt service, fair pricing. A real pleasure going there for service. This dealer is about as good as it gets. Coffee, cookies, nice waiting area, prompt service, fair pricing. A real pleasure going there for service. More

Recommend Brookdale Luther Whitney is an awesome sales consultant. My brother bought his Accord from Whitney and just got my Civic. She really does an awesome job understanding Whitney is an awesome sales consultant. My brother bought his Accord from Whitney and just got my Civic. She really does an awesome job understanding what you want and has great communication on following up. More