
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
This a wonderful location to purchase a car! The salespersonthat I dealt with, Whitney Matthews, is very knowledgeable AND personable!! She went over all of my options very thoroughly. I don't kn The salespersonthat I dealt with, Whitney Matthews, is very knowledgeable AND personable!! She went over all of my options very thoroughly. I don't know much about cars, but she explained everything to me very well. As a woman customer, I am skeptical about being given accurate information from a salesman. In working with Whitney I didn't have this concern. Everyone I dealt at this dealership was very friendly and courteous. I highly recommend this location!! More
A good experience. Transaction went very smoothly. No hype or pressure. Quoted a very price and handled everything as it should be handled. Check other dealers and the Transaction went very smoothly. No hype or pressure. Quoted a very price and handled everything as it should be handled. Check other dealers and then check Brookdale Honda! More
Sales person knowledgeable and helpful. Sales team well organized. Got a little late with getting our paper work done but it was a Saturday with lots of people trying to close in on their pu Sales team well organized. Got a little late with getting our paper work done but it was a Saturday with lots of people trying to close in on their purchase. Showroom fully stocked with various models and colors. Did find almost all trims and colors. Price negotiation was not stressful More
Bobby is the Best! From the moment I walked through the door it was a welcoming, friendly, engaging and informative interaction. Bobby took the time and was patient with From the moment I walked through the door it was a welcoming, friendly, engaging and informative interaction. Bobby took the time and was patient with my husband and I to teach us how to work the "tech" parts of the car. So easy to talk to. He really gets people and has a great understanding of how people feel in making such a big purchase. I guess to me the best part of working with Bobby is he is honest and actually cares if you understand and are happy with the vehicle your leaving the dealership with. Thank you Bobby! More
Oil and transmission change I had an appt for oil change only. I decided at the last minute for a transmission change. It was ok right away. My appt was sat 9am. I dropped it I had an appt for oil change only. I decided at the last minute for a transmission change. It was ok right away. My appt was sat 9am. I dropped it off Friday and said if you could get it done today that would be nice. They had it done by 5pm. I was very happy and the service people were very nice The only thing that did not get done was to see how my breaks were usually they always checking More
Effecient, pretty wuick, thorough service Was greeted professionally but friendly. Ashley made sure that I understood each step of the service provided. She found internet discount for my se Was greeted professionally but friendly. Ashley made sure that I understood each step of the service provided. She found internet discount for my service, saving me money (thanks, so much!). More
Hona2015 service Good work and they cut the cost for me by adding coupons. They told me it would take 2 hours and it did. Love the snack area and waiting room Good work and they cut the cost for me by adding coupons. They told me it would take 2 hours and it did. Love the snack area and waiting room More
When I was quoted 1 1/2 hours it really was done in 1 1/2 ho Time quoted was very accurate. They kept me informed of the status of the work throughout the process and the amount quoted was accurate. Would recomm Time quoted was very accurate. They kept me informed of the status of the work throughout the process and the amount quoted was accurate. Would recommend. More
Service review I didn't think getting an oil change and tire rotation would take 1-1/2 hr. It worked out for me as I had the afternoon free. So not a problem. Also I didn't think getting an oil change and tire rotation would take 1-1/2 hr. It worked out for me as I had the afternoon free. So not a problem. Also I had made an appointment on the same day that I got service which was great. More
Fast, Honest, Friendly I can't praise the Brookdale Honda service staff enough. Quality work, fair pricing, and incredible customer care are nearly impossible to find; espec I can't praise the Brookdale Honda service staff enough. Quality work, fair pricing, and incredible customer care are nearly impossible to find; especially at large service centers like Luther. Fortunately for Honda owners of the Twin Cities metro, you can find it all at Brookdale Honda. Always a quick and pleasant experience. Thank you, Marlin and Team. More