Luther Brookdale Honda

Kourtney & Val Kourtney was very knowledgeable and answered all my questions promptly and confidently. It was very easy to relate to her and it made the big decision Kourtney was very knowledgeable and answered all my questions promptly and confidently. It was very easy to relate to her and it made the big decision of leading my first car an easy one. I would defiantly work with her again in the future. Also, I worked with Val a bit and she said was awesome. She was very accommodating and help me understand what I would be getting for the price I was paying. Overall great experience. More

Great experience. Great salesman (Dan). Not pushy and let us move at our own pace. Even though it was a long process (always is) he ensured we had every question answer Great salesman (Dan). Not pushy and let us move at our own pace. Even though it was a long process (always is) he ensured we had every question answered. More

Very good - what I have come to expect from Luther. The staff is always courteous, thorough, and willing to take the time to answer any questions I may have. If, for whatever reason the service is taki The staff is always courteous, thorough, and willing to take the time to answer any questions I may have. If, for whatever reason the service is taking longer than expected the keep you informed. One time I was even offered a free loaner, which I didn't need, and the delay wasn't even that long. More

Excellent buying experience It was a pleasure working with Whitney, Adam and the rest of the Brookdale team. Whitney was knowledgeable, personable, and a joy to work with. She gu It was a pleasure working with Whitney, Adam and the rest of the Brookdale team. Whitney was knowledgeable, personable, and a joy to work with. She guided us though the buying process without any pressure. Adam made the finalization of the sale and financing a breeze. The car was exactly as described and in great condition; we will certainly recommend Brookdale Honda to others! More

Oil change, check up All the employees are very friendly, do exactly as they say on repairs. Amazing customer service! Definitely will keep,going back to Brookdale Hon All the employees are very friendly, do exactly as they say on repairs. Amazing customer service! Definitely will keep,going back to Brookdale Honda. Time frame was longer than previous appointments. More

Very low quality customer service I felt like I brought my car in for a 20 dollar oil change and paid 100 dollars and it took absolutely forever. Customer service reps didn’t even spea I felt like I brought my car in for a 20 dollar oil change and paid 100 dollars and it took absolutely forever. Customer service reps didn’t even speak to me or ask me what I wanted really they just took over and did the job. I had no idea where to go, who to talk to really, where to pay for my service. I didn’t even have any idea where my car was located after my service; nobody told me where my car was left. I had to go looking for it. Total ripoff and very poor customer service. More

Untrustworthy Shouldn't have to give out your phone number to test drive a car. Jeff was very rude! Not going back, I'll go to Hopkins. Jeff even gives used car sal Shouldn't have to give out your phone number to test drive a car. Jeff was very rude! Not going back, I'll go to Hopkins. Jeff even gives used car salesmen a bad name. More

Personal and professional Great experience. Cortney knew what she was talking about. Very professional but yet friendly. Had good experience.great selection and quality. Like t Great experience. Cortney knew what she was talking about. Very professional but yet friendly. Had good experience.great selection and quality. Like the warranty I was able to get. More

Jon T is the bomb.com Jon is great to work with. He listens to what I’m saying and then he makes that happen!! I’ve been leasing Honda’s since 2012. As long long as Jon is Jon is great to work with. He listens to what I’m saying and then he makes that happen!! I’ve been leasing Honda’s since 2012. As long long as Jon is there I will be too!! More

Awesome Mo is the man! Well done as always. Never disappointed! Speed and service was excellent. Was able to get a loaner with Little ease too. Mo is the man! Well done as always. Never disappointed! Speed and service was excellent. Was able to get a loaner with Little ease too. More