Luther Brookdale Honda

Rigid, Non-Accommodating, somewhat deceiving The lease replacement program is somwhat not true and things change when you are at the dealership. There is no customer loyality appreciation. This i The lease replacement program is somwhat not true and things change when you are at the dealership. There is no customer loyality appreciation. This is my second honda lease and I got zero incentive. The quoted price was high they were not willing to accomodate anything around it. I felt somewhat take it or go away attitude. This is my 4th new car (previous 2 from mazda) and this was not good experience of all. The fuel tank was not full upon delivery. Rest was fine. More

Thank you. From start to finish everyone at the dealership was polite and positive. Nash was extremely patient helping review several cars and options. We took From start to finish everyone at the dealership was polite and positive. Nash was extremely patient helping review several cars and options. We took three different test drives to get comfortable with the various cars available. Overall a great experience. More

Fast Purchase Great sales groups that had me in and out very quickly. The staff was very accommodating and super veteran friendly. Overall, it was a great experie Great sales groups that had me in and out very quickly. The staff was very accommodating and super veteran friendly. Overall, it was a great experience. More

Fast and easy Great experience, Bob had a good feel for vehicles we looked at. The wait was short and sales team helped us out with a relatively fair trade in. Great experience, Bob had a good feel for vehicles we looked at. The wait was short and sales team helped us out with a relatively fair trade in. More

No pressure to purchase more services I liked being able to schedule my appointment online. I enjoyed talking with Jared as he checked me in. He asked if I would like my tires rotated but I liked being able to schedule my appointment online. I enjoyed talking with Jared as he checked me in. He asked if I would like my tires rotated but I declined as I have that done at another place. After my oil was changed my car was washed which I appreciate along with no one pressuring me into anything else! More

Professional service I appreciate the wok done on my car. Costomer service took is good.It however took a little than I expected. I wish I was told how long it could take I appreciate the wok done on my car. Costomer service took is good.It however took a little than I expected. I wish I was told how long it could take so that I could attend to other business More

awesome Tom called me on Thursday, I went to the store and by Friday I picked my car before noon and the deal was done.dave at finance made things very easy Tom called me on Thursday, I went to the store and by Friday I picked my car before noon and the deal was done.dave at finance made things very easy too for me More

Very good Chad called me win I left message and was very polite and found all the answers to my quistions. The car I wanted was on the lot. The sale was very g Chad called me win I left message and was very polite and found all the answers to my quistions. The car I wanted was on the lot. The sale was very good and no hiccups. More

Oil change Was able to schedule an oil change just one day in advance. It was a busy day before a holiday weekend and waited slightly longer than expected but re Was able to schedule an oil change just one day in advance. It was a busy day before a holiday weekend and waited slightly longer than expected but received friendly service. More

No Communication My service advisor, who was not there when I picked up the car, never called me to tell me what was done to fix my car. Left a message and never rece My service advisor, who was not there when I picked up the car, never called me to tell me what was done to fix my car. Left a message and never received a callback from anybody. This was the 2nd time the car had been back to the same location for the same thing. If he wasnt going to be there he should have provided someone else details. Not impressed More