
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Recall service Came in for an airbag recall service. Everything was complete in a very timely manner and I even got out sooner then originally estimated! Very friend Came in for an airbag recall service. Everything was complete in a very timely manner and I even got out sooner then originally estimated! Very friendly staff, this was my second time working with Maurice and he was very helpful and honest about what needs to be done. More
Brookdale Lurther Honda The above dearlership treats me very since a bout my car from them. They respect my time, inspect my each time before service, and give me or update m The above dearlership treats me very since a bout my car from them. They respect my time, inspect my each time before service, and give me or update me about my car present and future conditions as usual. More
Easy service Nice place to chill while the work gets done. Had oil change, tire rotate and wiper refills done. Good guest wi-fi so I could work from waiting room d Nice place to chill while the work gets done. Had oil change, tire rotate and wiper refills done. Good guest wi-fi so I could work from waiting room drinking their Complementary Starbucks coffee. They helped with the bill by applying discounts they found for me online which was nice. I get coupons in the mail but I always forget to bring them. More
Great customer service very professional Excellent customer service. Very friendly and professional!! Came in for oil change and they took care of recalls as well. Waited for my car to finish Excellent customer service. Very friendly and professional!! Came in for oil change and they took care of recalls as well. Waited for my car to finish; they have an excellent waiting area including a kid friendly area. More
Surprised! Made an appt for recall work on latch for second row of seats. Told it would be an hour, so I waited. 45 minutes later I was presented with suggesti Made an appt for recall work on latch for second row of seats. Told it would be an hour, so I waited. 45 minutes later I was presented with suggestion of $3500.00 worth of work “that needed to be done”. I told them I only had 1 hour and the recall work should be done in a few minutes. At 90 minutes I went to the garage to find my car. It was not done yet. I waited on the garage until it was complete. It took 1 hour and 45 minutes to do a 1 hour project. Now I know why the labor was so high on the 3500.00 estimate. Follow up. I contacted the Honda dealership that serviced the car for the past 100,000 miles. Went over every recommendation. It was determined that the work would need to be done over the next 20,000 miles. More
2018 Civic and Accord Joe provided exceptional service to my daughter and I. In fact, my daughter was so thankful for his guidance, kindness and help, she wanted to give hi Joe provided exceptional service to my daughter and I. In fact, my daughter was so thankful for his guidance, kindness and help, she wanted to give him a hug when we were done with all the paperwork. He took time to connect with us and to get to know us. He also stayed late to meet me so I could finish my deal. Thank you, Joe. More
Brake service Staff was very friendly. They did very good work. It did seem to be a little expensive. I still would recommend this dealership because you will have Staff was very friendly. They did very good work. It did seem to be a little expensive. I still would recommend this dealership because you will have piece of mind knowing the job was done right. More
First Service Visit All that dealt with me, were great at telling me what was included in a oil change. Gave me the option to get my tires rotated. All that dealt with me, were great at telling me what was included in a oil change. Gave me the option to get my tires rotated. More
Happy and satisfied I love the service and people work here. They helpful and fast. The waiting room clean and have good snack . I get free car wash . Thank you very mu I love the service and people work here. They helpful and fast. The waiting room clean and have good snack . I get free car wash . Thank you very much More
Friendly, prompt,staff,. Service to my vehicle was great Helpful, friendly, prompt staff, Service on my vehicle was completed in the time frame I was told. A loaner was setup for me to use, very grateful. Helpful, friendly, prompt staff, Service on my vehicle was completed in the time frame I was told. A loaner was setup for me to use, very grateful. Big thanks to Jon Tearle, my salesperson, who answered my questions and promptly setup the service appointment More