
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Pleasant Ryan was so kind,patient & respectful . I Would recommend him implicitly The Service department was fast & friendly The Waiting area was full of Ryan was so kind,patient & respectful . I Would recommend him implicitly The Service department was fast & friendly The Waiting area was full of many refreshments More
Honda Civic Jeff Mancini was a good salesman and honest person. He made a good deal for the dealership and I. I'm happy with the results. Jeff Mancini was a good salesman and honest person. He made a good deal for the dealership and I. I'm happy with the results. More
Overall good. Could use some improvements I scheduled an appointment online and put in the comments an issue i was having with the car and to call me. I got a call from them, but they only cal I scheduled an appointment online and put in the comments an issue i was having with the car and to call me. I got a call from them, but they only called to verify the appointment not about the issue. I got there and it seamed like they didnt even notice. I brought it up when i checked in the car but they didnt offer to look at it or schedule another appointment. When i got the car back after 1.5 hours for an oil change i signes the paperwork which had my comment dead center of the paper and not a word from anyone. The reason i go here is because they have a nice waiting room, flthe service side has friendly staff (no luck on the sales side) and i couldnt beat the $20 coupon for synthetic and oil filter change. But at the cost of a long wait. More
Very easy and stress-free Mike was very nice and patient with me. He answered all my questions and didn't try to push anything unnecessary on me. He taught me about all the fea Mike was very nice and patient with me. He answered all my questions and didn't try to push anything unnecessary on me. He taught me about all the features of my new car so I felt comfortable and confident when I drove it out of the lot. More
Nice dealership Great facilities, clean and spacious, nice waiting lounge with snacks. Dealer was able to find a car for us to drive as demo. Car was ready on time Great facilities, clean and spacious, nice waiting lounge with snacks. Dealer was able to find a car for us to drive as demo. Car was ready on time for delivery, expeditious procedure for signing and paying. More
Oil Change 05-02-2018 As soon as I arrived for my appointment, my car was taken for service. Paperwork was simple and quick. Waiting room is clean and pleasant. Work was do As soon as I arrived for my appointment, my car was taken for service. Paperwork was simple and quick. Waiting room is clean and pleasant. Work was done in a reasonable amount of time and I was greated courtously as I was leaving. Good job. More
Regular Maintenance Greeted promptly when I arrived. Great service and up front information for upcoming service requirements. Vehicle was washed after service without Greeted promptly when I arrived. Great service and up front information for upcoming service requirements. Vehicle was washed after service without prompting. Cashier was also very polite and engaging. Clean comfortable waiting area. More
Great experience From the moment we walked in the door to the moment we left in our new car we experienced a friendly and professional staff. They were knowledgeable a From the moment we walked in the door to the moment we left in our new car we experienced a friendly and professional staff. They were knowledgeable and patient. We are very satisfied with our new CR-V and grateful that we came to Brookdale Honda. More
Great experience Good communication, quick response time, easy to work with, friendly staff. Their guest lounge area is large with nice amenities. Would absolutely rec Good communication, quick response time, easy to work with, friendly staff. Their guest lounge area is large with nice amenities. Would absolutely recommend this dealer to family and friends. More
Actually like getting my car serviced! This dealership has gone above and beyond to make their customers comfortable. There is another Honda dealership less than a mile from my home yet I c This dealership has gone above and beyond to make their customers comfortable. There is another Honda dealership less than a mile from my home yet I choose to go here which is 20 miles away. Definitely will and have recommended to others. More