
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
The work was completed in time I was told. Be truthful in time to complete work and stay within that time because there have been several lately that have gone longest than stated before work w Be truthful in time to complete work and stay within that time because there have been several lately that have gone longest than stated before work was started More
Scam dealership Bait and Switch dealer. Gave me one price over the phone and then when I showed up the new price was $2100 higher. Tried to blame it on a different ma Bait and Switch dealer. Gave me one price over the phone and then when I showed up the new price was $2100 higher. Tried to blame it on a different manager, then a tax calculation, then a computer glitch. Finally the sales manager admitted he screwed up, but wasn't willing to do anything about it. His only resolution was a discounted oil change. If they can't stand by their word, why would anyone do business with them. All they did was waste 3.5 hours of my day and I missed out on a different dealer's vehicle because of it. Stay away from this sleazy dealership. More
Excellent Great experience - the service team was great and very hospitable. Thanks Brookdale Honda!!!! Every time I come in, it’s been a really easy visit! Great experience - the service team was great and very hospitable. Thanks Brookdale Honda!!!! Every time I come in, it’s been a really easy visit! More
Fast and friendly service Brought car in for oil change, tire rotation and tire pressure warning light. Everyone was very courteous and friendly from check-in to check-out. Th Brought car in for oil change, tire rotation and tire pressure warning light. Everyone was very courteous and friendly from check-in to check-out. The work was completed in the time estimated at check-in and the coffee and cookies in the waiting area were an added bonus. More
Very good experience at Brookdale Honda One thing I really liked was that I was able to browse through a large selection of vehicles online to narrow my choices down to just a few. Then I ca One thing I really liked was that I was able to browse through a large selection of vehicles online to narrow my choices down to just a few. Then I came in to the dealership to take a closer look at the ones I liked. My salesperson Dan Johnson was very helpful and competent. Overall, my experience with Brookdale Honda was excellent. More
Helpful courteous service! Was just in for a tire rotation on our 2017 Honda CRV. Always friendly, courteous and helpful. Enjoyed the coffee, cookies and availability of the new Was just in for a tire rotation on our 2017 Honda CRV. Always friendly, courteous and helpful. Enjoyed the coffee, cookies and availability of the newspaper. I liked that they offered to do a 4000 mile inspection before my upcoming long trip and as always included a car wash to remove the road salt. Great people to work with! More
Great service and waiting area Really friendly and a great price. Their service booking was great in the internet and over the phone. Yummy cookies as well, always very important! Really friendly and a great price. Their service booking was great in the internet and over the phone. Yummy cookies as well, always very important! More
Mike O & dealership were very helpful answering questions I made several visits to Luther Brookdale Honda to gather information to make a decision on purchasing a Honda. The dealership was friendly and made I made several visits to Luther Brookdale Honda to gather information to make a decision on purchasing a Honda. The dealership was friendly and made it comfortable to view the inventory and gather information. The person working with me was very patient helping me and returned my calls timely. He gave me the time needed to make my decision and did not push. More
Excellent Great service, people, timing, and wait area. Could not think of one item I would have done better if I was in charge. Thank you Great service, people, timing, and wait area. Could not think of one item I would have done better if I was in charge. Thank you More
Oil change and tires rotated I waited 1 hour and 40 minutes with an appointment,thought that we a little to long to wait. Nice waiting room,we enjoy that. I waited 1 hour and 40 minutes with an appointment,thought that we a little to long to wait. Nice waiting room,we enjoy that. More