
Luther Brookdale Honda
Brooklyn Center, MN
Filter Reviews by Keyword
By Type
6,464 Reviews of Luther Brookdale Honda
Service with a smile Another pleasant visit to the car dealership. Appreciate the clean and friendly environment while I waited for my car to be serviced. Thanks so much! Another pleasant visit to the car dealership. Appreciate the clean and friendly environment while I waited for my car to be serviced. Thanks so much! More
Great Service AND Honesty I dropped my car off on January 18 and rented a car, which is easy to do. I had several maintenance things needed and I told them that the car is mak I dropped my car off on January 18 and rented a car, which is easy to do. I had several maintenance things needed and I told them that the car is making some noise and asked them to check the exhaust system. I received a call and was told that they recommend I do not replace the system at this time as it has not rusted through. I appreciated their honesty. I also own a Nissan and the service here is way better!! More
Fabulous service I stopped in looking to replace a totalled out 2005 Honda odessey touring, and was looking for a good estimate on it's actual value. I was Looking to I stopped in looking to replace a totalled out 2005 Honda odessey touring, and was looking for a good estimate on it's actual value. I was Looking to get a second opinion to know we were getting a fair price. I was also informed about the recall on 2007 -2017 ones, and decided to see if we could get into a new one. Bobby was very helpful throughout the whole process, and it was a pleasure working with him and the finance team. Thank you. More
They will talk you into a 3000 warranty that is useless I bought a 2012 Honda from Luther. I love it. When I bought it, they told me that the Warranty was a great investment in the vehicle. I spent $3000 wi I bought a 2012 Honda from Luther. I love it. When I bought it, they told me that the Warranty was a great investment in the vehicle. I spent $3000 with the understanding that anything that went wrong, I would just have a $100 deductible. When my Check engine light came on, instead of taking it to one of the auto part stores that would tell me the problem for FREE, I took it to Luther Honda to get it checked out. They charged me $160.00 and then said they turned the light off and it wasn’t covered by the warranty. They admitted that there was an intermittent issue, but because they couldn’t duplicate it, I just needed to pay the $160 and if it happened again, to bring it back. I hope that the problem happens again before my useless warranty expires. The employees show empathy but that doesn’t change the facts. More
Quick and easy They really helped me find a good car and they made things quick and easy. Most places have pushy sales people but not here. I would recommend Luther They really helped me find a good car and they made things quick and easy. Most places have pushy sales people but not here. I would recommend Luther Brookdale Honda. More
Fair service provided Quality of service was average compared to other Luther locations I have visited in the past year or so. Might try other locations in the future. Quality of service was average compared to other Luther locations I have visited in the past year or so. Might try other locations in the future. More
New CRV Aaron was extremely helpful and personable. He was great with Meeting our schedules and in getting us a great deal on our new Honda. Thanks, Aaron Aaron was extremely helpful and personable. He was great with Meeting our schedules and in getting us a great deal on our new Honda. Thanks, Aaron More
A great experience Scott in sales and Val in finance did a great job in helping me with my vehicles purchases. They were helpful, open and honest and got me in and out Scott in sales and Val in finance did a great job in helping me with my vehicles purchases. They were helpful, open and honest and got me in and out very quickly. More
Very knowledgeable and extremely helpful Scott, waas very helpful in assisting me chose the vehicle that was right for me and willing to let me explore all the options. He is the only person Scott, waas very helpful in assisting me chose the vehicle that was right for me and willing to let me explore all the options. He is the only person me and my family will feel comfortable buying a vehicle from in the future! Hands down the best person to help, Keep up the great work Scott and thanks again!!! More
Positive experience We were pleased to work with Scott. He was very informative and helpful and listened to our needs. Also appreciate that he wasn’t pushy about making t We were pleased to work with Scott. He was very informative and helpful and listened to our needs. Also appreciate that he wasn’t pushy about making the sale but patiently waited for us to make a decision over the course of a couple weeks. More