Luther Brookdale Honda

No concept of time! I made an appt for an oil change. I was told it would take an hour and twenty minutes. Here I am almost two hours later! It’s so frustrating that I ca I made an appt for an oil change. I was told it would take an hour and twenty minutes. Here I am almost two hours later! It’s so frustrating that I cannot rely on a dealership service center to do what they say they are going to do in the time frame they say they will do it in. I came back to Honda because of their previous excellent customer service, now I always leave disappointed after paying good money to be treated that way. Their staff was friendly but it didn’t make the time spent working on my car go by any faster. More

Wonderful to work with!! Scott was absolutely lovely to work with! He answered all my questions with a friendly smile. Buying your first car can be scary, but Scott went out o Scott was absolutely lovely to work with! He answered all my questions with a friendly smile. Buying your first car can be scary, but Scott went out of his way to make me feel so comfortable. I highly recommend him! More

Great Experience with Chad Stopped into Luther Brookdale to purchase a used Accord and worked with Chad. I really appreciate Chad’s haste in my purchase and would work with him Stopped into Luther Brookdale to purchase a used Accord and worked with Chad. I really appreciate Chad’s haste in my purchase and would work with him again. More

Friendly and Fun I had a great experience with Chad. He was very friendly and knowledgeable and made me feel very comfortable in my purchase. I would definitely reco I had a great experience with Chad. He was very friendly and knowledgeable and made me feel very comfortable in my purchase. I would definitely recommend Luther, as they not only have the best selection of new/used vehicles around, but also have the best staff to pair it with! I also worked with Val on my financing, and she was a hoot and half, such a wonderful woman to work with as well. Thank you all again! More

Went in to ask about a used car - walked out with a new car. Went in to ask about a good looking used car I saw online. Nash, my salesman really tried to help me find that car only to find that it had been sold Went in to ask about a good looking used car I saw online. Nash, my salesman really tried to help me find that car only to find that it had been sold already. He suggested that I'd be better off driving a brand new Civic and I thought "yeah right". I never could have realized just how affordable it would be. To drive a new car, and it's a Honda (the best!). I save hundreds on gas by driving a '17 Civic and it looks so sharp - what an answered prayer and a dream come true even. The price that Nash said I would see on my monthly bill is exactly what I pay each month. Not one cent more! I paid zero money down with no trade in and I pay a very low monthly payment. It's awesome to see accompany with so much emphasis on customer satisfaction and quality service, and VALUE!! Thank you Luther Brookdale Honda! More

Awesome Experience Alex is too the point and wrapped up the deal with 15 minutes. He is nice to complete the deal. I don't know lot things he explained me in detail. Alex is too the point and wrapped up the deal with 15 minutes. He is nice to complete the deal. I don't know lot things he explained me in detail. More

Great service and smooth buying experience Luther Brookdale Honda strives for happy customers, and is succeeding. This was my second purchase in the last 2 years and both times we were happy w Luther Brookdale Honda strives for happy customers, and is succeeding. This was my second purchase in the last 2 years and both times we were happy with our choice in vehicles, dealership and sales person (Mike Ozark). I actually spent less than 2 hours in the dealership to choose my vehicle, test drive and complete the financing process. Mike kept me updated throughout the entire sales process and followed up with me after my purchase to make sure everything was going well with my new vehicle. More

Great! Always have been happy with Brookdale Honda. This is our fifth Honda we purchased here. Scott and Dave were great to work with. We have always been h Always have been happy with Brookdale Honda. This is our fifth Honda we purchased here. Scott and Dave were great to work with. We have always been happy with the service here. Very accommodating. More

Thorough and knowledgeable This was our second brand new Honda purchase at this dealership. My wife and I were very pleased with the experience. The paperwork went smoothly, an This was our second brand new Honda purchase at this dealership. My wife and I were very pleased with the experience. The paperwork went smoothly, and their expertise helped in reducing the time spent at the dealership to purchase the vehicle. As anyone knows ot can be a long day. They took the needed time and patience to explain and show us much of the options on the vehicle to get us off to a good driving experience. Lots of options on these newer vehicles for sure. We are very pleased. More

Great Experience! Having never purchase a new car before we didn't really know what to expect. I guess there may be a stereotype that consumers expect of the new car de Having never purchase a new car before we didn't really know what to expect. I guess there may be a stereotype that consumers expect of the new car dealerships but our experience and the way we were treated as customers couldn't have been more contrary to the stereo type. My wife and I were very pleased with Adam our sales consultant. He was very patient with us, always knew or found out the answers to our many questions, and went well above and beyond his duties to insure all of our needs were met. Everyone else we dealt with were also very knowledgeable and professional. More